---
title: "QBO Error: Can’t export Payment(#######). Attempt to add QBO JournalEntry has failed with the following error: 400- BadRequest Validation Exception was thrown. 2020 - Required parameter AccountRef is missing in the request"
slug: "qbo-error-cant-export-paymentid-attempt-to-add-qbo-je"
tags: ["Area - Accounting Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-03-27T20:44:19Z
published: 2026-03-27T20:44:19Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QBO Error: Can’t export Payment(#######). Attempt to add QBO JournalEntry has failed with the following error: 400- BadRequest Validation Exception was thrown. 2020 - Required parameter AccountRef is missing in the request

## Problem

You may receive this error if you have not specified a general ledger account for the payment type in ServiceTitan.

## Solution

### Edit payment type

In ServiceTitan:

1. Click the **Settings** icon.
2. In the side panel, click **Invoicing** > **Payment and Invoice Types**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/qbo-error-cant-export-paymentid.-attempt-to-add-qbo-journalentry-has-failed-with-the-following-error-400--badrequest-validation-exception-was-thrown.-2020---required-parameter-accountref-is-missing-in-the-request-image-1wrkmq3t.png)
3. Click **Edit** for that payment type and add the account associated with the payment. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/qbo-error-cant-export-paymentid.-attempt-to-add-qbo-journalentry-has-failed-with-the-following-error-400--badrequest-validation-exception-was-thrown.-2020---required-parameter-accountref-is-missing-in-the-request-image-l2q13hm6.png) ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/qbo-error-cant-export-paymentid.-attempt-to-add-qbo-journalentry-has-failed-with-the-following-error-400--badrequest-validation-exception-was-thrown.-2020---required-parameter-accountref-is-missing-in-the-request-image-buzefay1.png)
4. On the Accounting Page, pull up the Batch with the error > Right Click + Reload anywhere on the screen to hard refresh the page > export the Batch.

### Related Content

- [Fix common QuickBooks errors](/v1/docs/fix-common-quickbooks-errors-qbo)
- [QBD Onboarding Step 5: Set up payment types for QuickBooks](/v1/docs/qbd-onboarding-step-5-set-up-payment-types-for-quickbooks)