---
title: "QuickBooks Error “There was an error when saving a Bill. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item.”"
slug: "qb-error-when-saving-bill-no-items-or-amounts-not-associated"
tags: ["Area - Accounting Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-03-27T20:44:39Z
published: 2026-03-27T20:44:39Z
---

> ## Documentation Index
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# QuickBooks Error “There was an error when saving a Bill. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item.”

## Problem

You have an inventory part in QuickBooks named "Tax" that also has inventory connected with it. Troubleshooting is to create a "tax" service in QB but you cannot due to that service already existing. You get the QuickBooks Error "There was an error when saving a Bill. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item."

## Solution

### Change the tax item to a service

When exporting bills to QuickBooks, ServiceTitan is creating a tax *item* with an item *type* called "Other Charge" and names it "Tax". Items created automatically by ServiceTitan will be created as a "Service". The solution is:

1. Change the item to "Service" in QuickBooks Desktop.

> [!NOTE]
> **Note:** Leave the account as "Expense".

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/quickbooks-error-there-was-an-error-when-saving-a-bill.-quickbooks-error-message-you-have-no-items-or-one-or-more-of-your-amounts-is-not-associated-with-an-item.-please-enter-an-item.-image-pomp9c3d.png)
2. On the ServiceTitan Accounting Page, pull up the batch with this error > Right Click + Reload to hard refresh > Export the Batch. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/quickbooks-error-there-was-an-error-when-saving-a-bill.-quickbooks-error-message-you-have-no-items-or-one-or-more-of-your-amounts-is-not-associated-with-an-item.-please-enter-an-item.-image-ois3rtdb.png)