---
title: "QuickBooks Error “There was an error when saving a Bill. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item.”"
slug: "qb-error-when-saving-bill-no-items-or-amounts-not-associated"
tags: ["Area - Accounting Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-07-11T16:21:50Z
published: 2026-07-11T16:21:50Z
canonical: "help.servicetitan.com/qb-error-when-saving-bill-no-items-or-amounts-not-associated"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QuickBooks Error “There was an error when saving a Bill. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item.”

## Problem

You have an inventory part in QuickBooks named "Tax" that also has inventory connected with it. Troubleshooting is to create a "tax" service in QB but you cannot due to that service already existing. You get the QuickBooks Error "There was an error when saving a Bill. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item."

## Solution

### Change the tax item to a service

When exporting bills to QuickBooks, ServiceTitan is creating a tax *item* with an item *type* called "Other Charge" and names it "Tax". Items created automatically by ServiceTitan will be created as a "Service". The solution is:

1. Change the item to "Service" in QuickBooks Desktop.

> [!NOTE]
> **Note:** Leave the account as "Expense".

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/quickbooks-error-there-was-an-error-when-saving-a-bill.-quickbooks-error-message-you-have-no-items-or-one-or-more-of-your-amounts-is-not-associated-with-an-item.-please-enter-an-item.-image-pomp9c3d.png)
2. On the ServiceTitan Accounting Page, pull up the Batch with this error > Right Click + Reload to hard refresh > Export the Batch. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/quickbooks-error-there-was-an-error-when-saving-a-bill.-quickbooks-error-message-you-have-no-items-or-one-or-more-of-your-amounts-is-not-associated-with-an-item.-please-enter-an-item.-image-ois3rtdb.png)

A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)