--- title: "What should I do before turning on the Limit Jobs and Locations to be within Zones feature for my account?" slug: "prerequisites-limiting-jobs-locations-to-zones" tags: ["Area - Dispatching", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"] updated: 2026-07-11T16:46:19Z published: 2026-07-11T16:46:19Z canonical: "help.servicetitan.com/prerequisites-limiting-jobs-locations-to-zones" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # What should I do before turning on the Limit Jobs and Locations to be within Zones feature for my account? To set up Zones in ServiceTitan, go to **Settings > Zones** and add relevant zones based on zip codes. Once zones are set up, reach out to your ServiceTitan point of contact to enable the Limit Jobs and Locations to be within Zones configuration. This feature restricts customer service representatives (CSRs) from booking jobs or adding locations outside of designated service areas, ensuring all jobs and locations are within your service zones. Inform your staff of this new workflow to prevent issues when booking jobs or adding Location Records. ### **Problem** Before enabling the *Limit Jobs and Locations to be within Zones* configuration, you need to set up zones for your account. ### **Solution** The *Limit Jobs and Locations to be within Zones* configuration will limit your customer service representatives (CSRs) from booking jobs that are outside your service area. CSRs will also be unable to add a location to any Customer Record that is not within a designated service area. If an existing location is outside of the service area, the Book Job button will be disabled and the CSR will not be able to make edits to that location. ![The image shows the call screen in ServiceTitan. The "Search for service area" section is highlighted with a red arrow, drawing attention to the field.](https://images.ctfassets.net/mb2ty0185mk8/5glexs5wKH6PpHJZQ22UtR/e8ad18cc4d915588f815c47624b42455/limit_jobs_and_locations_to_be_within_zones_call_screen.png) The service area will be based on zip codes configured in Settings > Zones. Before booking a job, the CSR will search the customer's zip code to see if it is within an assigned service area. If the zip code is not in any service area, the CSR will be unable to book a job for that location. ![The image shows the "search for service area" field. The zip code entered is not within the service area. There is a red warning box notifying the user that the zip code is not in the service area.](https://images.ctfassets.net/mb2ty0185mk8/eWDLd4SguGT2QOZAeUgjX/0a3cb426001c73792c5eaf16ce223875/limit_jobs_to_zones_outside_service_area.png) 1. Review the article on how to [Set up and use zones](/v1/docs/set-up-and-use-zones). 2. Add relevant Zones for your business. 3. Reach out to your ServiceTitan point of contact and request that the *Limit Jobs and Locations to be within Zones* configuration is enabled for your account. 4. Inform your staff of the new changes to avoid any issues with the new workflow to booking jobs and adding new location records in your account. A zone is a group of zip codes. Zones are generally used for organizational purposes. By setting up Zones in ServiceTitan, a color coded system will be created to help you organize jobs in certain locations both on the Dispatch Board and the Schedule Page. You may refer to zones as service areas within your business. [Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) A physical service address associated with a customer, containing all jobs, equipment, and history for that property. **What it does:** Separates service history by property so businesses serving customers with multiple locations can track work at each site. **Also called:** Service address, Property record **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The top-level account in ServiceTitan representing a property owner or account holder, containing all locations, jobs, and history. **What it does:** Serves as the single source of truth for all customer interactions, history, and financial data. **Also called:** Customer account, Client record **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)