Prepare for a job in ServiceTitan Mobile before you've been dispatched

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Overview

As soon as you're scheduled for a job, it's a good idea to start learning about the customer and doing what you can before you are dispatched.


Who uses this feature

  • Technicians

  • Applies to all business types

  • Applies to all trades

Prepare for a job

Tap View Job from the Dashboard to learn more about the job. From the Job page:

  • Make sure there is contact information listed for the customer

  • Review the Job Summary and any Appointment Instructions

  • Confirm the job location, date and time. You can tap Get Directions to get full directions to the job. Make sure that the correct address opens in your GPS.

  • Tap History to view previous estimates, recurring services, existing equipment, previous invoices, photos, videos, notes, projects and previous forms.

    A gif showing the different areas of the Job screen in ServiceTitan Mobile.

Want to learn more?