---
title: "POS Tab Stuck"
slug: "pos-tab-stuck"
updated: 2026-03-27T01:42:51Z
published: 2026-03-27T01:42:51Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# POS Tab Stuck

## Problem

The POS tab is stuck and an invoice has been created, but it cannot be paid or deleted. This issue is preventing the sale of a part.

## Solution

1. [Clear cache and cookies in ServiceTitan](/v1/docs/servicetitan-tips-and-tricks#clearing-your-cache).
2. Log out of ServiceTitan and log back in.
3. Check if the issue has been resolved by going to the **POS** tab and checking if the invoice can now be paid or deleted.
4. If the issue persists, contact [Technical Support](http://go.servicetitan.com/ask) for further assistance.

> [!NOTE]
> **Note:** Clearing cache and cookies removes any old versions of the software or cookies that may be preventing the action from being performed. It is recommended to clear cache and cookies periodically to prevent issues like this from occurring.