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Payroll adjustments let you manually add or remove pay outside of payroll profiles or timesheets. Use them to correct errors, add commissions, or include work completed outside ServiceTitan. You can link adjustments to invoices for accurate job costing or apply them directly to an employee's payroll.

Setup

What you need to get started

You can create payroll adjustments right away; no setup needed. We recommend reviewing payroll at the end of each pay period to verify details and make any necessary adjustments before sending it for employee approval.

Required permissions

The following permissions are required to use payroll adjustments. To have these enabled, please contact the account administrator on your team:

  • View Payroll Adjustments

  • Edit payroll adjustment

  • Delete payroll adjustment

  • Import/export data        

    Note: This permission is required to create bulk payroll adjustments.

  • View payroll approval dashboard        

    Note: This permission is required to create payroll adjustments from the Payroll Dashboard.

Key workflows

Add an adjustment to an invoice

Create a payroll adjustment directly from a job invoice to account for additional pay, such as commissions or bonuses. This links the adjustment to job costing for more accurate reporting.

Add an adjustment to an employee

Add payroll adjustments not tied to a specific job or invoice, useful for bonuses or off-platform work. These adjustments don't impact job costing but are still reflected in the employee's pay.

Create bulk payroll adjustments

Use the Payroll Adjustment Template to apply adjustments for multiple employees and pay periods simultaneously. This saves time and helps you correct wages or include outside activities in job costing.

Note: Office Timesheets require account configuration. Contact your success or implementation manager for details.

Create payroll adjustments from the Payroll Dashboard

You can add or edit payroll adjustments when reviewing payroll from the Payroll Dashboard. This makes it easy to ensure accuracy before submitting payroll for approval.

Troubleshooting and FAQ

FAQ