---
title: "Parse Error: '1 Hour' when Printing Invoice with Template Manager"
slug: "parse-error-1-hr-when-printing-invoice-with-template-manager"
updated: 2026-03-10T19:25:13Z
published: 2026-03-10T19:25:13Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error: Parse Error: '1 Hour' when Printing Invoice with Template Manager

## Problem

When attempting to print an invoice with the new document template manager, you may encounter the error message *"Error: Parse Error: <1 Hour"*. This error occurs because HTML cannot parse the "**<**" sign in the text.

## Solution

1. Open the invoice that you are trying to print in ServiceTitan.
2. Check if there are any "**<**" signs in the text of the invoice.
3. If there are "**<**" signs, remove them from the text.
4. Save the changes to the invoice.
5. Try printing the invoice again using the new document template manager.

> [!NOTE]
> **Note:** Template Manager does not remove the "<" sign from the text, so it is important to manually remove it before printing the invoice.

If you continue to experience issues with the "*Error: Parse Error: <1 Hour*" message, please contact ServiceTitan support for further assistance.