---
title: "Overlapping timesheet error when batching invoices"
slug: "overlapping-timesheet-error-when-batching-invoices"
updated: 2026-10-15T02:12:15Z
published: 2026-10-15T02:12:15Z
canonical: "help.servicetitan.com/overlapping-timesheet-error-when-batching-invoices"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overlapping timesheet error when batching invoices

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/anvil-wrench.png?sv=2026-02-06&spr=https&st=2026-10-17T11%3A47%3A47Z&se=2026-10-17T12%3A47%3A47Z&sr=c&sp=r&sig=EK53kDi3JKaavDmEhMa0LWsJ5OD4Jy8rK9GhoeyIz7M%3D) Troubleshooting **Role:** Administrator · Accountant · Bookkeeper · Office Admin**Area:** Accounting > Batch Export Transactions; Job timesheets · All versions

**Before you start**

You need **Timesheets** permissions to view and edit technician timesheets and to manually batch invoices. If you don't have it, contact your admin.

## **What you're seeing**

You're trying to manually batch invoices, but you get an error that a technician has an overlapping timesheet. The batch won't complete until the conflicting timesheet entries are corrected. This usually points to one or more specific jobs where a technician's recorded times overlap.

## **Why this happens**

There is 1 common reason.

**Reason 1**

**A technician was dispatched to a new job before the previous job was completed, so their timesheet entries overlap in time.** ServiceTitan blocks batching until the overlapping times are corrected on the affected job records.

## **How to fix it**

### **1****Find and correct the overlapping timesheet entries**

Use this if the batch fails with an overlapping timesheet error for a technician.

1. Go to the navigation bar and click **Search**.
2. Click the **Search** dropdown and select **Job**.
3. Use the **Technician** and **Job Status** filters to find the job records that aren't exporting.
4. Find any job marked **Dispatched** before the previous job is **Completed**, and update its dispatch time to match the completion time of the last job.
5. Open the job record.
6. In the **Timesheets** section of the job record, click **View Timesheets**.
7. Edit the fields as needed and click **Update**.
8. After all jobs are completed and times are corrected, manually batch the invoices again.

> [!NOTE]
> **Note:** You can compare the actual job timesheets and the dispatch board technician timesheets to see where the discrepancy is.

> [!NOTE]
> **Tip:** You can use the **Timesheets** report template to create a report on the timesheet activities of the technician.

> [!NOTE]
> **✓ Done ·** Once the overlapping times are corrected, the error clears and the invoices batch successfully. You're done.

## **Still not working?**

Contact ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask) with:

- The technician name and the affected job number(s)
- The exact overlapping timesheet error message
- The dispatch and completion times that appear to overlap
- The batch number you're trying to post
- Which steps from this article you already tried

## **Want to learn more?**

[**Edit technician timesheets ›**](https://help.servicetitan.com/docs/edit-technician-timesheets) How to view and edit a technician's timesheet entries.

[**Timesheets report template ›**](https://help.servicetitan.com/docs/timesheets-report-template) How to build a report on technician timesheet activity.

[**Batch, post, and export transactions ›**](https://help.servicetitan.com/docs/batch-post-and-export-transactions) How to batch, post, and export accounting transactions.