---
title: "Not Seeing an Invoice Exported to Quickbooks Online"
slug: "not-seeing-an-invoice-exported-to-quickbooks-online"
updated: 2026-07-11T16:19:34Z
published: 2026-07-11T16:19:34Z
canonical: "help.servicetitan.com/not-seeing-an-invoice-exported-to-quickbooks-online"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Not Seeing an Invoice Exported to Quickbooks Online

## Problem

You do not see your invoice in QuickBooks online and you think it is exported.

## Solution

- Check export status of Batch and individual transactions
- Unpost, repost, and re-export batch
- Note that invoices for jobs that are still *In Progress* cannot be batched.
- Bypasses transactions will not appear in QuickBooks Online but will show as *Exported* in ServiceTitan

### Check export status of batch and individual transactions

Some batches may have a status of *Exported* but individual items within the batch are marked as *Pending*. This can happen due to partial exports or sync issues. Also note that some batches can be locked due to system interruptions. If this happens, contact [ServiceTitan Technical Support](http://go.servicetitan.com/ask) to have your batches unlocked.

When batching transactions, make sure to click **Batch Selected** to ensure the transactions you have selected are batched.

1. In ServiceTitan, [locate](/v1/docs/use-search-in-servicetitan) the invoice in question.
2. At the top of the invoice check to ensure that the invoice is in a batch and the export status is *Exported*.
  1. If the invoice status is *Exported*, go to QuickBooks Online and [use the search feature to search for the invoice number](https://quickbooks.intuit.com/learn-support/en-us/help-article/bank-transactions/search-transactions-quickbooks-online/L4hBemuUP_US_en_US#:~:text=Select%20the%20Magnifying%20Glass.,type%20of%20data%20you%20want.).
  2. If you do not find the invoice in QBO and it is marked as exported in ServiceTitan, please contact [ServiceTitan Technical Support](http://go.servicetitan.com/ask) for further assistance.
3. If the invoice is in a batch but the *Export Status* is *Posted* or *Pending*, check the [Pending Export Report](/v1/docs/pending-export-report-guide) by going to Reports on the navigation bar and entering *"Pending export"* in the search bar.
  1. Fix whatever error is showing on the guide and try re-exporting the invoice.
4. If you are still having trouble exporting your invoice, please contact [ServiceTitan Technical Support](http://go.servicetitan.com/ask) for further assistance.

### Unpost, repost, and re-export batch

1. Locate and select the batch in the Batch Export Transactions screen.
2. Click the selected batch dropdown at the top left of the screen and select **Unpost the selected batch**.
3. Click **Yes** to confirm.
4. With the batch still selected, click the dropdown again and select **Post the selected batch**.
5. Try to re-export the posted batch.

A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)