---
title: "Not Seeing an Invoice Exported to Quickbooks Online"
slug: "not-seeing-an-invoice-exported-to-quickbooks-online"
updated: 2026-03-27T01:41:45Z
published: 2026-03-27T01:41:45Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Not Seeing an Invoice Exported to Quickbooks Online

## Problem

You do not see your invoice in QuickBooks online and you think it is exported.

## Solution

- Check export status of batch and individual transactions
- Unpost, repost, and re-export batch
- Note that invoices for jobs that are still *In Progress* cannot be batched.
- Bypasses transactions will not appear in QuickBooks Online but will show as *Exported* in ServiceTitan

### Check export status of batch and individual transactions

Some batches may have a status of *Exported* but individual items within the batch are marked as *Pending*. This can happen due to partial exports or sync issues. Also note that some batches can be locked due to system interruptions. If this happens, contact [ServiceTitan Technical Support](http://go.servicetitan.com/ask) to have your batches unlocked.

When batching transactions, make sure to click **Batch Selected** to ensure the transactions you have selected are batched.

1. In ServiceTitan, [locate](/v1/docs/use-search-in-servicetitan) the invoice in question.
2. At the top of the invoice check to ensure that the invoice is in a batch and the export status is *Exported*.
  1. If the invoice status is *Exported*, go to QuickBooks Online and [use the search feature to search for the invoice number](https://quickbooks.intuit.com/learn-support/en-us/help-article/bank-transactions/search-transactions-quickbooks-online/L4hBemuUP_US_en_US#:~:text=Select%20the%20Magnifying%20Glass.,type%20of%20data%20you%20want.).
  2. If you do not find the invoice in QBO and it is marked as exported in ServiceTitan, please contact [ServiceTitan Technical Support](http://go.servicetitan.com/ask) for further assistance.
3. If the invoice is in a batch but the *Export Status* is *Posted* or *Pending*, check the [Pending Export Report](/v1/docs/pending-export-report-guide) by going to Reports on the navigation bar and entering *"Pending export"* in the search bar.
  1. Fix whatever error is showing on the guide and try re-exporting the invoice.
4. If you are still having trouble exporting your invoice, please contact [ServiceTitan Technical Support](http://go.servicetitan.com/ask) for further assistance.

### Unpost, repost, and re-export batch

1. Locate and select the batch in the Batch Export Transactions screen.
2. Click the selected batch dropdown at the top left of the screen and select **Unpost the selected batch**.
3. Click **Yes** to confirm.
4. With the batch still selected, click the dropdown again and select **Post the selected batch**.
5. Try to re-export the posted batch.