---
title: "Map business units to Technician Scorecards"
slug: "map-business-units-to-technician-scorecards"
updated: 2026-04-25T01:36:45Z
published: 2026-04-25T01:36:45Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Map business units to Technician Scorecards

## 

## Overview

The Modular Dashboard includes Technician Scorecards that display up-to-the-minute performance metrics of your business unit divisions as well as metrics for individual technicians. Map business units to divisions to include them on Technician Scorecards.

---

### 

#### Who uses this feature

- Administrators and managers

Things to know

- Technician Scorecards are based on the business unit (BU) of the completed job invoice items, *not* technician BU. For example, if Alex works on an HVAC Install job and the HVAC Install BU is assigned to the Install division, Alex’s metrics on that job are included on the Install scorecard, even if he is not assigned to the HVAC Install BU.
- We recommend that you create BU divisions with the names *Install*, *Maintenance*, *Service*, and *Sales*. Any additional active divisions have their own scorecards.
- The Sales scorecard shows KPIs for sales jobs whose BUs are mapped to the scorecard. If a technician sells estimates on a non-sales job, the KPIs appear on that job BU's scorecard in the *Sales* tab.

## Map business units to divisions

You can [edit business units](/v1/docs/add-and-edit-business-units#edit-a-business-unit) to assign them to a division or you can assign them directly from the Modular Dashboard:

1. Go to the navigation bar and click **Dashboard.**
2. The *Modular Dashboard* screen opens.
3. Click **Change BU Mapping**. The *Business Unit Mapping* screen flies out. Your BUs display in a table. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-business-units-to-technician-scorecards-image-eyw5sz95.png)
4. Click **Edit** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-edit.png) for the BU you want to assign.
5. Click the **Division** dropdown and select a division.
6. Click **Check**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-check.png) to save your changes. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-business-units-to-technician-scorecards-image-ym1k4w00.png)
7. When you’re done, close the *Business Unit Mapping* screen.

The Technician Scorecards refresh based on your new settings.

> **Note:** Scorecard metrics are affected by [dashboard date and BU filters](/v1/docs/filter-dashboards).

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-business-units-to-technician-scorecards-image-22s2iufz.png)

## Want to learn more?

- Visit ServiceTitan Academy to enroll in [Modular Dashboard](https://servicetitan.docebosaas.com/academy/learn/courses/320/Modular-Dashboard)
- See [Technician Performance report template](/v1/docs/technician-performance-report-template)
- See [Create custom reports](/v1/docs/create-custom-reports)