--- title: "Map 2.0 filters FAQ" slug: "map-20-filters-faq" updated: 2026-07-11T16:45:06Z published: 2026-07-11T16:45:06Z canonical: "help.servicetitan.com/map-20-filters-faq" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Map 2.0 filters FAQ #### Do filter selections automatically apply on Map 2.0? No, you need to click **Apply Filter** each time after making a new selection on a Map 2.0 filter to see updated results on the map. For more, see [Dispatch efficiently with Map 2.0](/v1/docs/dispatch-efficiently-with-map-20). #### What does the Zone filter do on Map 2.0? The *Zone* filter applies to both appointments and technicians. For an appointment to appear on the map when filtering by zone, the service location for the job appointment should be in the selected zone or it should be assigned to a technician who is assigned to the selected zone. For a technician to appear on the map when filtering by zone, they should have the selected zone in the **Main Zone** or **All Zones** fields of their Technician Profile. ![Image showing the Main Zone or All Zones fields.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-tp4rl3dm.png) #### What does the Business Unit filter do on Map 2.0? The *Business Unit* filter applies to both appointments and technicians. For an appointment to appear on the map when filtering by business unit, the business unit on the job appointment should match the selected business unit or it should be assigned to a technician who is assigned to the selected business unit. If a technician is assigned to the selected business unit in their technician profile, they should appear on the map. ![Image showing the Business Unit filter.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-1hchnz8l.png) #### What does the Date Range filter do on Map 2.0? The *Date Range* filter applies to appointments and Recurring service events (RSE). If an appointment has a scheduled start date that falls in the selected date range, it appears on the map. If you have enabled the *Show Recurring Service Events* permission and the RSE falls in the selected date range, it will appear on the map. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-n63f42xj.png) #### What does the Daily Routes filter do on Map 2.0? The *Daily Routes* filter applies to appointments and recurring service events (RSE). If an appointment has a scheduled start date that falls within the selected date range, it appears on the map. If you have enabled the *Show Recurring Service Events* permission and the RSE falls on the selected date, it will appear on the map. ![Image showing the Daily Routes filter.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-nbz2f3lo.png) #### What does the Priority Level filter do on Map 2.0? The *Priority Level* filter applies to unassigned appointments and recurring service events (RSE). If an unassigned appointment's priority matches the selected priority in the filter, it appears on the map. If an RSE's priority matches the selected priority, it will appear on the map. If you have enabled the *Show Recurring Service Events* permission and the RSE matches the selected priority level, it will appear on the map. ![Image showing the Priority Level filter.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-okkaphe5.png) #### What does the Technician Skill Level filter do on Map 2.0? The *Technician Skill Level* filter applies to unassigned appointments only. If an appointment's job's skill level matches the selected skill level in the filter, it will appear on the map. ![Image showing Tthe Technician Skill Level filter.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-dteu61dy.png) #### What does the Tag filter do on Map 2.0? The *Tag* filter applies to appointments and recurring service events (RSE). If an appointment's job has the selected tag on it, it appears on the map. If you have enabled the *Show Recurring Service Events* permission and the RSE has the selected tag on it, it will appear on the map. ![Image showing the Tag filter.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-7zdfyx8p.png) #### What does the Show Recurring Service Events Marker Appearance toggle do on Map 2.0? The *Show Recurring Service Events Marker Appearance* toggle applies to recurring service events (RSE). When enabled, recurring service events that fall on the selected date will appear on the map. ![Image showing the Show Recurring Service Events Marker Appearance toggle.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-1fahzfst.png) #### What does the Show Details Labels Marker Appearance toggle do on Map 2.0? The *Show Details Labels Marker Appearance* toggle applies to the appointment and recurring service event details. If you enable it, the job type, skills, and Arrival Window details will appear for each appointment on the map. If you have turned on the toggle for *Show Recurring Service Events,* the date, job type, skills, and preferred technician will appear for each recurring service event on the map. ![Image showing the Show Details Labels Marker Appearance toggle.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/map-2.0-filters-faq-image-3v7lotwk.png) A zone is a group of zip codes. Zones are generally used for organizational purposes. By setting up Zones in ServiceTitan, a color coded system will be created to help you organize jobs in certain locations both on the Dispatch Board and the Schedule Page. You may refer to zones as service areas within your business. [Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The user record for a field technician in ServiceTitan, containing schedule, skills, pay rates, certifications, and performance history. **What it does:** Centralizes all information needed to schedule, pay, and evaluate a technician from a single record. **Also called:** Tech profile, Field user record **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Recurring service events appear in Follow Ups where they can be booked into jobs. They are scheduled based on the frequency details of a service location's recurring services. The recurring service event includes details from the recurring service to help job booking. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The time range communicated to a customer for when a technician will arrive. **What it does:** Sets customer expectations proactively, reducing 'where's my tech?' calls and improving satisfaction scores. **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)