---
title: "Manage tenant groups in Enterprise Hub"
slug: "manage-tenant-groups-in-enterprise-hub"
updated: 2026-05-20T12:09:52Z
published: 2026-05-20T12:09:52Z
canonical: "help.servicetitan.com/manage-tenant-groups-in-enterprise-hub"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage tenant groups in Enterprise Hub

## Overview

Use the *Tenant Groups* feature in Enterprise Hub to organize tenants into logical groups, such as by region, industry, or function for streamlined control. This feature saves time, enhances security, and reduces errors when making changes that apply to many accounts at once.

[Tenant Groups-ST-75 Video](https://fast.wistia.net/embed/iframe/6ra6ndg5lz?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Administrators
- Applies to all business types

#### Feature configuration

- This feature is currently in Early Access and available for specific accounts. It is subject to change. If you want to enable this feature for your account, join the waitlist [here](https://docs.google.com/forms/d/e/1FAIpQLScnQr636D7PPqiVMGb9yU7HXYX-BilxuomRnBu81abcQYtfAg/viewform).

Things to know

- When you add a tenant to a group, all users in that group gain access. Removing a tenant from the group removes access for all users.
- You can create as many tenant groups as needed.
- Tenants can belong to multiple groups.
- Changes made to a tenant group apply to all users assigned to that group.
- Only users with the proper permissions can create or edit tenant groups.
- You cannot unassign a tenant from a user if that tenant is part of a group the user is assigned to. The tenant will appear grayed out.

## Grant access to Tenant Groups

To grant access to Tenant Groups for a role:

1. In Enterprise Hub, click **User Management. ![User Management module for managing permissions and access in the Enterprise Hub.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-a43k0wmf.png)**
2. Select **Roles.**
3. Either [create a new user role](/v1/docs/create-and-edit-user-roles-in-enterprise-hub#create-user-roles) or [edit an existing user role](/v1/docs/create-and-edit-user-roles-in-enterprise-hub#edit-user-roles).
4. In the *Enterprise Hub permissions* tab, enable the **Manage** **Tenant Groups** permission for *Settings*. ![Settings permissions for managing tenant groups and removing tenants in Enterprise Hub.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-erfn5c3e.png)
5. Click **Save Changes**. Users assigned this role can now see the *Tenant Groups* feature in Enterprise Hub.

## Create a new tenant group

1. Go to the **Settings** module.
2. Click **Tenant Groups**.
3. Click **+Create New Group**. ![User interface showing tenant groups with an option to create a new group.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-52acb005.png)
4. In the window that opens, enter a name and description for the group.
5. When finished, click **Next Step**. ![Form for creating a new tenant group with name and description fields.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-bdzx07az.png)
6. Click **Add Tenants** to include them in the group. ![Interface for adding tenants to a group with a prompt to select tenants.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-j49qgc8w.png)
7. Add tenants to the group. You can only see the tenants that are assigned to you.
8. Add users to the group. You can do this now or later.
9. When finished, click **Done**. When assigned, users automatically gain access to all tenants in that group. ![Interface for adding or removing tenants with selected options and a done button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-qqb7xzw5.png)
10. Click **Next Step** to move the next tab.
11. Click **Add/Remove Users** to assign the tenant group to users. ![User assignment interface for creating a new tenant group with search functionality.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-xr9evxlk.png)
12. Select users from the list.
13. When finished, click **Done**. ![User management interface showing selected users and a 'Done' button for confirmation.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-27m1pdvf.png)
14. Click **Finish** to create a new tenant group.

## Edit tenant groups

1. Click the group. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-u9mvr3ls.png)
2. Add or remove tenants on the *Tenants* tab.
3. Click **Save Changes**.
4. On the *Assigned Users* tab, click the user. ![User management interface showing tenants and assigned users in the East Coast Region.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-4cazzwcx.png)You’re redirected to the *Users* screen.

## Manage tenant groups in the Users section

1. Go to **User Management**.
2. Select a user.
3. Go to the **Tenants and Groups** tab.
4. View tenants assigned by:
  1. **Tenant Groups:** The groups a tenant is a part of.
  2. **Individual tenants:** Tenants that are not part of any group. ![Overview of tenant groups and individual tenants with assigned roles in a management system.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-j8otrwxs.png)

> [!NOTE]
> **Note:** Make sure the user has access only to the group they are assigned to. Tenants assigned by groups must be removed by unassigning the tenant from the group, or removing the user from the group.

Invite a new tenant with tenant groups

1. Go to the **Settings** module.
2. Click **Invites.**
3. Click **+Invite Tenant.**
4. Enter the invite code and click **Check Code**. For more, see [Manage tenant invites](/v1/docs/manage-enterprise-hub-settings#manage-tenant-invites).
5. Decide if you want to assign the tenant to any of the existing groups. ![User selection interface for inviting users to a network tenant.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-tenant-groups-in-enterprise-hub-image-428aqd0h.png)

> [!NOTE]
> **Tip:** We recommend having a group ready before adding new tenants to streamline access.

All users in the assigned group automatically gain access to the tenant, which is why some appear in a read-only state. While you can assign individual users to a tenant, adding tenants to groups is faster and more efficient.