---
title: "Manage physical location, service areas, and GPS coordinates for installed equipment"
slug: "manage-physical-location-service-areas-gps-coordinates-installed-equipment"
tags: ["Area - Installed Equipment", "Type - Commercial", "Focus - Service Replacement", "Role - Admin"]
updated: 2026-10-15T04:24:17Z
published: 2026-10-15T04:24:17Z
canonical: "help.servicetitan.com/manage-physical-location-service-areas-gps-coordinates-installed-equipment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage physical location, service areas, and GPS coordinates for installed equipment

## Overview

ServiceTitan lets you capture structured location data for installed equipment, including where a unit is physically located, its coordinates, images and attachments documenting its location and the areas it services. These features eliminate the guesswork of tracking down equipment on large commercial properties and make it easy to filter, find, and manage units by location and service areas.

---

### 

#### Who uses this feature

- Administrators, office employees
- Primarily benefits Commercial Service and Replacement and Commercial Construction business types
- Applies to all trades

## Things to know

- Areas are location-scoped; each ServiceTitan location has its own independent area hierarchy, up to five levels deep, for example: Building > Floor > Room > Zone > Subzone. Hierarchies do not carry over between locations.
- Physical Location is a single-selection field that identifies where a piece of equipment physically lives. Service Areas is a multi-select; one unit can be linked to multiple areas it services.
- Changes to area names in the Manage Areas drawer reflect immediately across all equipment records at that location.
- GPS coordinates (latitude, longitude) are stored separately from the area hierarchy. Latitude must be between -90 and 90, longitude between -180 and 180, and you need to enter both fields together.

## Set up areas for a location

You can assign a physical location and service areas by creating hierarchical areas directly on the equipment record or by selecting existing areas and hierarchies that were created in advance.

1. On the [*Location*](/v1/docs/use-search-in-servicetitan#search-for-records) screen, click **Equipment.**
2. Click **View all Equipment** to go to the *Equipment* screen.
3. Click **Manage Areas** to add new areas to the location. ![Manage equipment details for a water heater at 7-11 location in Westport.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-rq8muufv.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)
4. In the *Manage Areas* drawer that opens, click +**Add** to create a top-level area, for example, a building name.

![Manage areas for the 7-11 Demo Store, including buildings and units listed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-toxq6chy.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)

1. To add a child area located under an existing one, click the **+** icon next to the parent area. ![Instructions for setting up areas in the 7-11 Demo Store location management interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-8k4u9oo3.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)
2. Continue adding areas up to five levels deep as needed.
3. When finished, click **Save Areas.**

> [!TIP]
> **Tip:** If you rename an area, every equipment record assigned to it reflects the new name automatically.

## Assign a physical location to equipment

Assign a single area that shows where the equipment is physically located on the property.

1. Open the equipment record from the *Equipment* screen or from the Location Record.
2. Click **Add Equipment** or edit an existing equipment record.
3. Find and click the **Physical Location** field and select an area from the dropdown. ![Form for adding equipment with highlighted location selection options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-8rabee0n.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)
4. Attach physical location attachments if needed.
5. Click **Save**. The equipment record now shows the selected area as its physical location.

## Assign service areas to equipment

Assign one or more areas that represent the Zones of the equipment services. A single unit can serve multiple areas.

1. In the equipment drawer, go to the *Service Areas* section.
2. Select one or more areas from the dropdown or click **Add service area** to add a new area.
3. Repeat to add additional service areas as needed.

![Form for adding equipment with fields for location, serial number, and service area.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-ajdsj1mi.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)

1. Click **Save**. The equipment record now lists all assigned service areas. To remove a service area, click the **X** next to it and save.

## Add or edit coordinates for equipment

You can view, add, or edit the coordinates stored on an equipment record directly from the equipment drawer.

1. In the equipment drawer, find the *Latitude* and *Longitude* fields.
2. Enter values in the **Latitude** and **Longitude** fields.

> [!NOTE]
> **Note:** Latitude must be between -90 and 90. Longitude must be between -180 and 180. You must save both fields together. You cannot save only one.

![Form for adding equipment with fields for latitude and longitude coordinates.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-t6jp8yw9.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)
3. If coordinates already exist and you are overwriting them, confirm the window that appears before saving.
4. Click **Save**. The updated coordinates appear in the *Coordinates* section of the equipment record. ![AC system details including coordinates and physical location information for service area.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-5c202u4c.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)

## Filter equipment by service area and physical location

Use the *Service Area* or *Physical Location* filter to narrow the equipment records to units serving a specific area, set of areas, or physical location.

> [!NOTE]
> **Note:** You can filter by physical location and service areas when attaching equipment to a job in the *Call Booking* screen's *Attach Equipment* drawer.

1. On the Equipment screen, click **Filters**. ![Equipment management interface displaying details for a water heater at 7-11 location.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-lgmk0s9f.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)
2. Select one or more service areas from the list. You can select a parent area, such as a building, to return all equipment in any sub-area beneath it. ![Dropdown menu showing service area options for Building A, Floor 1, Unit 101.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-aahs224s.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)
3. Click **Apply**. The system refreshes to show only equipment where at least one assigned service area matches your selection. ![Equipment management interface displaying details for a commercial air conditioning unit.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-physical-location-service-areas-and-gps-coordinates-for-installed-equipment-image-fz43olca.png?sv=2026-02-06&spr=https&st=2026-11-09T12%3A16%3A05Z&se=2026-11-09T13%3A16%3A05Z&sr=c&sp=r&sig=Snx1DzhLcEm1F8vdyKWTECIC%2B5p8sCUHNA%2BjfzylOxk%3D)

## Want to learn more?

- See [Manage installed equipment](/v1/docs/manage-installed-equipment)

A physical service address associated with a customer, containing all jobs, equipment, and history for that property.

**What it does:** Separates service history by property so businesses serving customers with multiple locations can track work at each site.

**Also called:** Service address, Property record

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

A zone is a group of zip codes. Zones are generally used for organizational purposes. By setting up Zones in ServiceTitan, a color coded system will be created to help you organize jobs in certain locations both on the Dispatch Board and the Schedule Page. You may refer to zones as service areas within your business.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)