---
title: "Manage crews with Continuous Timekeeping in the ServiceTitan Field Mobile App"
slug: "manage-crews-with-continuous-timekeeping-in-fma"
tags: ["Area - Field Mobile App (FMA)", "Area - Payroll and Timekeeping", "Role - Technician", "Focus - Construction", "Focus - Service Replacement", "Type - Commercial"]
updated: 2026-10-28T19:52:57Z
published: 2026-10-28T19:52:57Z
canonical: "help.servicetitan.com/manage-crews-with-continuous-timekeeping-in-fma"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage crews with Continuous Timekeeping in the ServiceTitan Field Mobile App

## Overview

A crew is all the technicians on an appointment working under a lead technician. As the lead technician, you can manage your crew with [Continuous Timekeeping](/v1/docs/use-continuous-timekeeping-in-fma) through expanded bulk actions, like *Dispatch, Arrive, Start Meal Break,* and *Close Out*. You can assign different activities to different technicians within the same action, ensuring accurate tracking based on individual roles, locations, or schedules.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A07%3A12Z&se=2026-11-12T09%3A07%3A12Z&sr=c&sp=r&sig=sXq3H15P6B3d8EoqFv8acOloIEP2dGR5qcFnsquCPME%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A07%3A12Z&se=2026-11-12T09%3A07%3A12Z&sr=c&sp=r&sig=sXq3H15P6B3d8EoqFv8acOloIEP2dGR5qcFnsquCPME%3D).

[KB - Manage Crews with Continuous Timekeeping in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/w7nm21yphz?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Primarily for Residential Construction, Commercial Service, and Commercial Construction business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- Account configuration and [office setup](/v1/docs/configure-continuous-timekeeping-in-fma) is required to use this feature. Please contact your office for details.
- The following permissions are required to manage other technicians' timesheets. Please contact the account administrator on your team.
  - *Lead technician actions*
  - *Manage timesheets for technicians on my jobs* OR *View & Manage Other Technicians Timesheets*
  - *Edit timesheets for other technicians*

## Things to know

- In Commercial terminology, jobs are referred to as work orders.
- If a technician does not have [Continuous Timekeeping enabled by the office](/v1/docs/configure-continuous-timekeeping-in-fma#turn-on-continuous-timekeeping-in-technician-profiles), bulk actions will not create timesheets for them. A message appears when switching their activity.
- All technicians on the appointment must have [Continuous Timekeeping enabled by the office](/v1/docs/configure-continuous-timekeeping-in-fma#turn-on-continuous-timekeeping-in-technician-profiles) before you can close them out.
- If your company uses [multiple activity mapping](/v1/docs/use-continuous-timekeeping-in-fma#how-timesheet-activities-work), each bulk action may have several mapped timesheet activities. This allows you to assign different activities to different technicians. When you perform a bulk action:
  - Just like with Manual Timekeeping, you can [view](/v1/docs/manage-crews-with-manual-timekeeping-in-fma#view-timesheets-for-other-technicians) and [filter](/v1/docs/manage-crews-with-manual-timekeeping-in-fma#group-and-filter-technicians) your crew's timesheets.
  - If all selected technicians have ongoing timesheets that are complete with all required fields, new timesheets are created immediately based on the selected activity.
  - If any of the ongoing timesheets have missing required fields, a synchronized *Edit Timesheet Entry* screen opens. Complete the required fields for those technicians before new timesheets can be created. After editing, tap **Save and Switch** to continue with the new activity. ![Warning message to fill required fields before editing timesheet entry.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-j9z12uwf.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A07%3A12Z&se=2026-11-12T09%3A07%3A12Z&sr=c&sp=r&sig=sXq3H15P6B3d8EoqFv8acOloIEP2dGR5qcFnsquCPME%3D)

## Dispatch, Arrive, and Start Meal Break for your crew with Continuous Timekeeping in the Field Mobile App

1. Open the job (Residential) or Work Order (Commercial) and tap **Manage Crew** in the *Assigned Technicians* section of the *Job* tab. ![Scheduled cooling tune-up job details with assigned technicians and management options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-tn554naf.jpg?sv=2026-02-06&spr=https&st=2026-11-12T08%3A07%3A12Z&se=2026-11-12T09%3A07%3A12Z&sr=c&sp=r&sig=sXq3H15P6B3d8EoqFv8acOloIEP2dGR5qcFnsquCPME%3D)
2. On the *Manage Crew* screen that opens, select the technicians who need to be marked *Dispatched*, *Arrived*, or *Starting Meal Break*, including yourself if you're taking the same action.

> [!TIP]
> **Tip:** Tap **Select all** if the same action applies to everyone.
3. Tap the bulk action you want to perform: **Dispatch**, **Arrive**, or **Start Meal Break**. ![Crew management interface showing team members and options for meal breaks and task completion.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-3s66y3kg.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A07%3A12Z&se=2026-11-12T09%3A07%3A12Z&sr=c&sp=r&sig=sXq3H15P6B3d8EoqFv8acOloIEP2dGR5qcFnsquCPME%3D)
4. If multiple activities are available, select the appropriate one for each group of technicians. ![User interface showing options for arriving, including 'Onsite' and 'Shop Time'.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-aiic12u7.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A07%3A12Z&se=2026-11-12T09%3A07%3A12Z&sr=c&sp=r&sig=sXq3H15P6B3d8EoqFv8acOloIEP2dGR5qcFnsquCPME%3D)

> [!NOTE]
> **Note:** The available activities depend on your company's setup.

## Close Out your crew with Continuous Timekeeping in the Field Mobile App

Follow the steps in the [Close Out your crew](/v1/docs/manage-crew-job-actions-with-flexible-timekeeping-in-fma#close-out-as-a-lead-technician) section of [Manage crew job actions with Flexible Timekeeping in the ServiceTitan Field Mobile App](/v1/docs/manage-crew-job-actions-with-flexible-timekeeping-in-fma) to complete the close-out process.

With Continuous Timekeeping, when you mark technicians—including yourself—as **Done** or **Paused**, choose one of the following:

- **Stay on the Clock:** Tap this for technicians who continue working. A **Review Schedule** timesheet activity is created to keep their time continuous.
- **Clock Out:** Tap this for technicians who have completed work for the day. No new timesheet is created, and their current timesheet ends. ![Options for crew members to stay on the clock or clock out after work.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-continuous-timekeeping-in-the-servicetitan-field-mobile-app-image-ts38mxis.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A07%3A12Z&se=2026-11-12T09%3A07%3A12Z&sr=c&sp=r&sig=sXq3H15P6B3d8EoqFv8acOloIEP2dGR5qcFnsquCPME%3D)

## Want to learn more?

- See [Manage crew job actions with Flexible Timekeeping in the ServiceTitan Field Mobile App](/v1/docs/manage-crew-job-actions-with-flexible-timekeeping-in-fma)