---
title: "Manage contact labels in Contact Management"
slug: "manage-contact-labels"
updated: 2026-03-27T19:01:47Z
published: 2026-03-27T19:01:47Z
canonical: "help.servicetitan.com/manage-contact-labels"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage contact labels in Contact Management

## Overview

Manage all your contact labels in one centralized hub to efficiently create, edit, and delete them.

---

### 

****Who uses this feature****

- Office employees
- Applies to all business types
- Applies to all trades

****Feature configuration****

- This feature is currently in Early Access and is subject to change.
- Account configuration is required to use this feature. To update your account, please contact your success or implementation manager. Fill out the form and share your feedback [here.](https://forms.gle/rGECti9p96i5wSmu7)

## 

## Create a contact label

To create a contact label:

1. [Open Contact Hub](/v1/docs/manage-contacts-from-contact-hub), then click the **Labels** tab.
2. In the *Label Management* section, click **Create Label. ![Create a contact label](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-contact-labels-image-3rzn1bxl.png)**
3. On the *Create Label* pop-up that opens, click the **Color** square to select a color and enter a name for the label.
4. When finished, click **Create**. ![create a label](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-contact-labels-image-7f93uera.png)

## Edit a contact label

To edit a contact label:

1. [Open Contact Hub](/v1/docs/manage-contacts-from-contact-hub), then click the **Labels** tab.
2. In the *Label Management* section, enter the label name in the search field or select a label from the table.
3. Click **Edit** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-contact-labels-image-3n6u33be.png)**. ![Edit a contact label](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-contact-labels-image-bj2v7iyo.png)**
4. On the *Edit Label* pop-up that opens, change the color or name of the label.
5. When finished, click **Save**.

> **Note:** You can’t edit or delete system labels, as they are default labels created by the system. System labels have the **System** tag next to them. For more, see [Label types](/v1/docs/understand-contact-labels).

**![system labels](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-contact-labels-image-2vl18k33.png)**

Delete a contact label

To delete a contact label:

1. [Open Contact Hub](/v1/docs/manage-contacts-from-contact-hub), then click the **Labels** tab.
2. In the *Label Management* section, enter the label name in the search field or select a label from the table. **Note**: *You can select multiple labels to delete.*
3. Click **Delete**. You can delete a label from two locations:
  1. Under the *Search labels* field: Convenient for deleting multiple labels.
  2. Next to ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-contact-labels-image-p2q4rkp7.png): Convenient for deleting a single label. ![Delete a contact label](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-contact-labels-image-xsqm1qz7.png)
4. On the *Delete Lebel?* pop-up that opens, click **Delete**. After you delete a label, it will be removed from all contacts associated with it.

> **Tip:** View the Usage Count column to learn how many contacts the label is applied to.

## 

## Want to learn more?

- See [Understand contact labels](/v1/docs/understand-contact-labels)