---
title: "Can a customer’s billing address be set to a different country?"
slug: "is-it-possible-to-set-a-customers-billing-address-to-a-diff"
tags: ["Area - Customer and Location", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-03-17T08:35:02Z
published: 2026-03-17T08:35:02Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Is it possible to set a customer’s billing address to a different country?

## Problem

This guide explains how to add a U.S. billing address for a client in ServiceTitan when your company is based in Canada. ServiceTitan only allows Canadian addresses for companies based in Canada.

## Solution

### 

Contact [ServiceTitan support](https://go.servicetitan.com/#/ask) for assistance configuring your account to allow for adding customer and location addresses set in countries outside of your own.