---
title: "Invoices disappearing in ServiceTitan while batching to QuickBooks Desktop"
slug: "invoices-disappearing-in-servicetitan-while-batching-to-qbd"
updated: 2026-07-11T16:21:42Z
published: 2026-07-11T16:21:42Z
canonical: "help.servicetitan.com/invoices-disappearing-in-servicetitan-while-batching-to-qbd"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices disappearing in ServiceTitan while batching to QuickBooks Desktop

## Problem

When creating a new Batch in ServiceTitan, transactions disappear.

## Solution

1. Go to **Settings > Integrations > QuickBooks Desktop**.
2. Choose the company file and click **Edit for Business Units Assigned**.
3. Confirm each business unit has a **Class** assigned.
4. Confirm each business unit is selected. If not selected, the transactions associated with this business unit can disappear during your batching process.
5. Save the changes.

The items will no longer disappear from the Accounting screen when a batch is selected.

A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)