---
title: "There is an invalid reference to QuickBooks AR Account 'Accounts Receivable' in the invoice"
slug: "invalid-reference-to-qb-ar-account-accounts-receivable"
tags: ["Area - Accounting Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-07-11T16:18:36Z
published: 2026-07-11T16:18:36Z
canonical: "help.servicetitan.com/invalid-reference-to-qb-ar-account-accounts-receivable"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# There is an invalid reference to QuickBooks AR Account 'Accounts Receivable' in the invoice

## Problem

ServiceTitan produces this error to ensure that all of your invoices and payments hit the QuickBooks reports correctly. Specifically, the AR Aging Report and Balance Sheet.

## Solution

### Confirm General Ledger Account and General Ledger Account Type

If you have received the error "There is an invalid reference to QuickBooks AR Account "Accounts Receivable" in the invoice":

1. Confirm there is a GL Account titled exactly "Accounts Receivable". ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/there-is-an-invalid-reference-to-quickbooks-ar-account-accounts-receivable-in-the-invoice-image-drdx4fjy.png)
2. If the account is different in any way, change it so it matches exactly. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/there-is-an-invalid-reference-to-quickbooks-ar-account-accounts-receivable-in-the-invoice-image-598d4z9f.png) ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/there-is-an-invalid-reference-to-quickbooks-ar-account-accounts-receivable-in-the-invoice-image-s4yr1oe5.png)
3. In QuickBooks Desktop, confirm that the GL Account Type is also "Accounts Receivable". ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/there-is-an-invalid-reference-to-quickbooks-ar-account-accounts-receivable-in-the-invoice-image-uor3548h.png)
4. If it is different, change the Account Type so that it is Accounts Receivable.
5. In ServiceTitan, right-click + reload to hard refresh the Accounting page > export the Batch.

### Related Content

- [Fix common QuickBooks errors](/v1/docs/fix-common-quickbooks-errors-qbo)
- [QBD Onboarding Step 3: Map pricebook items to a QuickBooks general ledger account](/v1/docs/qbd-onboarding-step-3-map-pricebook-items-to-qb-gl-account)
- [Set up general ledger accounts](/v1/docs/set-up-general-ledger-accounts)
- [QBO Onboarding Step 2: Set up GL accounts in QuickBooks Online](/v1/docs/qbo-onboarding-step-2-set-up-gl-accounts-in-qbo)

A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)