---
title: "How to Remove an Exported Credit Due to Double Payment"
slug: "how-to-remove-an-exported-credit-due-to-double-payment"
updated: 2026-03-27T01:37:11Z
published: 2026-03-27T01:37:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Remove an Exported Credit Due to Double Payment

## Problem

You need to remove an exported credit from your customer. This is due to the payment inadvertently being entered a second time and generating credit to your customer.

## Solution

1. [Find](/v1/docs/use-search-in-servicetitan) and go to the invoice.
2. In the invoice screen, click **Add an adjustment invoice**.
3. In the adjustment invoice, add a task and designate an amount equal to the credit you want to remove.
4. Go back to the original invoice and click **Collect and apply payment**.
5. In the *Collect and apply payment* screen, select the credit you want to remove.
6. Apply it to the adjustment invoice you created in step 2.
7. When finished, click **Save**.
8. Go back to the adjustment invoice and add a negative payment equal to the credit you are removing. For example, to remove *$100.00*, enter *"-100.00."*
9. When finished, click **Save**.
10. Remove the task from the adjustment invoice and click **Save** again.

> [!NOTE]
> **Note:** The task does not need to be the same as the original.