---
title: "How to Fix Invoice Balance After Applying Refund Incorrectly"
slug: "how-to-fix-invoice-balance-after-applying-refund-incorrectly"
updated: 2026-03-27T01:37:24Z
published: 2026-03-27T01:37:24Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Fix Invoice Balance After Applying Refund Incorrectly

## Problem

You need to delete a refund because it was applied incorrectly and a task was added. This created an incorrect and negative invoice balance.

## Solution

1. Reprocess the refund outside of ServiceTitan using the [automated refund workflow](/v1/docs/refund-payment-applied-to-an-invoice).
  1. On the *Refund Reason* section, select **Other**.
2. Save the refund.
3. Go to the original invoice and change the price of the task to adjust the invoice balance.
4. Save the changes made to the invoice.