---
title: "How to adjust an invoice when the technician is inactive"
slug: "how-to-adjust-an-invoice-when-the-technician-is-inactive"
tags: ["Area - Accounting", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Role - Owner Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-03-27T01:35:10Z
published: 2026-03-27T01:35:10Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to adjust an invoice when the technician is inactive

## Problem

You want to generate a report on sold items/services through the POS system.

## Solution

1. [Create a business unit](/v1/docs/add-and-edit-business-units) specifically for POS sales.
2. [Generate revenue report](/v1/docs/business-unit-dashboard-revenue-report) based on the business unit created in step 1.

> [!NOTE]
> **Note:** Inventory items sold through the POS system impact your inventory count.Your content goes here