How to add a credit card fee to an invoice?

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Problem

You want to add a credit card fee to the customer's invoice.

Solution

Create a fee in Pricebook under Discounts & Fees. Add this fee to the customer's invoice.

Create a fee in Pricebook

  1. Go to the navigation bar and click Pricebook.

  2. In the side menu, click Discounts & Fees.
    Note: Account configuration is required to use Discounts & Fees feature. Please reach out to your Customer Success Manager (CSM) for details.

  3. In Discounts & Fees, click Add Discount or Fee.

  4. In the Add a Discount or Fee screen, select Fee from the Type field.

  5. Set up the fee with the following details:        

    1. Name: Credit Card Fee

    2. Add a percentage or fixed amount.

    3. Description: Fee for credit card payments

    4. When finished, click Save

  6. Open the specific customer's invoice.

  7. Click Add a discount or fee

  8. Click Save. Now, the credit card fee is added to the invoice.

Tip: If you want to automatically charge for credit card fees, assign a default service for each job type to remind you to charge the fee manually. For more, see Add default services for job types.