---
title: "How to access outbound call recordings in ServiceTitan"
slug: "how-to-access-outbound-call-recordings-in-servicetitan"
tags: ["Area - Phones", "Role - Admin", "Role - CSR Dispatch", "Type - Residential", "Type - Commercial", "Focus - Service Replacement", "Focus - Construction"]
updated: 2026-10-16T02:01:05Z
published: 2026-10-16T02:01:05Z
canonical: "help.servicetitan.com/how-to-access-outbound-call-recordings-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to access outbound call recordings in ServiceTitan

## Problem

You want to access the calls you've made that have resulted in a booked appointment, but the page in the call booking screen is gone once it's closed.

## Solution

### Search for call recordings

1. Go to the navigation bar and click **Search** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-legacy-search-outline.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A48%3A45Z&se=2026-11-12T10%3A48%3A45Z&sr=c&sp=r&sig=DXc%2FYsTVXSjyBZyXThJywnHHdQM%2BEuejW4kIiYTkJRo%3D) .
2. From the dropdown, select **Call**.
3. Use the filters to find the call or calls you are looking for.
4. Click the **Headset** to listen or download the recording and review the call details.

> [!NOTE]
> **Note:** Once the call booking is closed, the page in the call booking screen is gone and cannot be accessed again.