---
title: "How do you separate locations under the same billing profile into their own accounts?"
slug: "how-do-you-separate-locations-under-the-same-billing-profile"
updated: 2026-07-11T00:11:43Z
published: 2026-07-11T00:11:43Z
canonical: "help.servicetitan.com/how-do-you-separate-locations-under-the-same-billing-profile"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do you separate locations under the same billing profile into their own accounts?

## Problem

You have multiple locations under one billing account, also called Customer Record, and each location needs its own account.

## Solution

To separate locations into their own accounts, follow these steps:

1. Check that the new customer records aren't already in ServiceTitan.
2. Create a new customer record for each location.
3. Go to the initial Location Records you're referring to.
4. Click **Edit** and assign each location to the new customer record you created.

For more, see [Manage customer relocation](/v1/docs/manage-customer-relocation).

> [!NOTE]
> **Note:** This process only works if invoices haven't been exported yet.

The top-level account in ServiceTitan representing a property owner or account holder, containing all locations, jobs, and history.

**What it does:** Serves as the single source of truth for all customer interactions, history, and financial data.

**Also called:** Customer account, Client record

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

A physical service address associated with a customer, containing all jobs, equipment, and history for that property.

**What it does:** Separates service history by property so businesses serving customers with multiple locations can track work at each site.

**Also called:** Service address, Property record

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)