---
title: "How do I fix a job booked outside my service area?"
slug: "how-do-i-fix-a-job-booked-outside-my-service-area"
tags: ["Area - Dispatching", "Role - Admin", "Focus - Construction", "Focus - Service Replacement", "Type - Commercial", "Type - Residential"]
updated: 2026-10-15T03:28:47Z
published: 2026-10-15T03:28:47Z
canonical: "help.servicetitan.com/how-do-i-fix-a-job-booked-outside-my-service-area"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I fix a job booked outside my service area?

## Problem

The job was booked outside of the service area that shouldn't have been booked.

## Solution

### Workflow Summary

Follow the steps below to solve the issue.

### Fix a job booked outside the service area

1. Go to the top toolbar and click **Search ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-fix-a-job-booked-outside-my-service-area-image-zig28dk1.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A17%3A21Z&se=2026-11-13T11%3A17%3A21Z&sr=c&sp=r&sig=k2XphH7oepWgkFNu0rsFqtKyqbiuW0EpomU70Mz6o6I%3D)**.
2. Find the job you want and open it.
3. Check the job Audit Trail and see which user booked the job.
4. If the business name shows as the *User* who booked the job, it was likely booked trough an integration and the third-party should be consulted to prevent it from occurring again.
5. If the job was booked by a real user, please contact support for further investigation.

A downloadable log of who changed what record and when.

**What it does:** Provides change history for accountability, error investigation, and compliance across teams.

**Also called:** Change history

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)