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How can I edit the pricing of an active service agreement?

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Problem

You want to update the total price of an active service agreement, and you're unsure how to do it.

Solution

Update the service agreement price

  1. Go to the Service Agreement section in ServiceTitan.

  2. Find the active service agreement you want to change.

  3. On the Dashboard screen for the service agreement, click More next to the Total Agreement Price, then click Edit Total Agreement Price.

  4. On the Service Agreement Pricing screen that opens, you can:        

    • Update the Markup Values or Surcharges to change the Total Agreement Price.

    • Use the Define Total Agreement Price Manually toggle to edit the Total Agreement Price directly.

  5. When you're finished, click Save.

By following these steps, you can update the pricing of an active service agreement.