How can I automatically send a specific form with HVAC install estimates?

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How can I automatically send a specific form with HVAC install estimates?

Problem

You don't know how to send a specific form with HVAC install estimates.

Solution

Follow the steps below to solve the issue.

Set up automatic form attachment

  1. In ServiceTitan, go to the top toolbar and click Settings A simple icon representing a settings gear. .

  2. Go to Operations > Business Units.

  3. Upload your authorization PDF in the Authorization Agreement sectionInvoice settings with highlighted authorization agreement and options to remove or change.

  4. Save changes.

The PDF will be automatically attached to all estimates and invoices emailed from that business unit.

Manually select forms for individual estimates

  1. Search for the estimate you want to email.

  2. On the Estimate screen, click EmailEstimate for HVAC maintenance visit with service and billing information displayed.

  3. On the Email Estimate screen, select the specific form you want to include.Email estimate from HVAC with service details and attachment options for customer.

  4. Send the email with the selected form attached.

You can perform manual form selection from both office and mobile applications after the initial business unit setup is complete.