---
title: "Exporting credit card refunds with no invoice applied"
slug: "exporting-credit-card-refunds-with-no-invoice-applied"
updated: 2026-03-11T22:06:30Z
published: 2026-03-11T22:06:30Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting credit card refunds with no invoice applied

## Problem

When trying to export, an error message appears in relation to the refund payment in the batch: *Export of credit card refunds with no invoice applied is not supported by ServiceTitan as of now.*

## Solution

1. In ServiceTitan, go to the batch that needs to be exported.
2. Locate the refund payment in the batch and identify the payment type being used.
3. Confirm you are using a *Refund* payment type. If not, change to the payment type being used.
4. Within settings, edit the Refund payment type of the refund to export as a *Journal Entry* with a liability account. Click **Save**.
5. Export the batch again.

> [!NOTE]
> **Note:** Changing the payment type to Journal Entry will allow the refund to track that it was paid.