--- title: "Export bills to QuickBooks Online" slug: "export-bills-to-quickbooks-online" updated: 2026-05-27T17:44:25Z published: 2026-05-27T17:44:25Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Export bills to QuickBooks Online ## Overview When using ServiceTitan's QuickBooks Online integration, bills generated from processed purchase orders (POs) can be exported in two distinct ways: as an item in QuickBooks Online, or at the general ledger (GL) account level. Each method impacts how bill details are handled in QuickBooks Online, offering flexibility based on your accounting preferences. --- ### #### Who uses this feature - Administrators, Office Employees, Managers, Accountants, and Bookkeepers - Applies to all business types #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. ## Export bills as an item In this method, each bill line item in ServiceTitan corresponds to a product or service in QuickBooks Online. - If the ServiceTitan item in the bill exists in QuickBooks Online, the system matches the item and the bill is exported successfully. - If the ServiceTitan item doesn't exist in QuickBooks Online, then QuickBooks automatically creates the item as a Service type item. > [!NOTE] > **Note:** There is no functional difference between a Service Type item and a Non-Inventory Item in QuickBooks Online. | ServiceTitan | QuickBooks Online | Notes | | --- | --- | --- | | Item | Item | A ServiceTitan PO Item must be manually created in QuickBooks first. | | Amount | Amount | | | Bill To | Bill To | | | PO Number | P.O. Number | | | Vendor Name | Vendor | | | Date | Date | | | Technician | Memo | Memo is not customer-facing. | | Invoice Number | Memo | Memo is not customer-facing. | | Summary | Memo | Memo is not customer-facing. | | Vendor Invoice Number | Does not export | | ### How QuickBooks Online creates an item from ServiceTitan If a ServiceTitan item doesn't exist in QuickBooks Online, QuickBooks automatically creates an item in these scenarios: - Exporting bills - Exporting invoices #### When exporting bills When exporting bills to QuickBooks Online that contain items that don't exist in QuickBooks, the following occurs: - QuickBooks automatically creates the item as a non-inventory service item. > [!NOTE] > **Note:** Inventory items should already be created in QuickBooks Online if you want to avoid QuickBooks creating the item as a non-inventory service item. For more, see How to handle auto-creation of items in QuickBooks Online. - QuickBooks uses the Pricebook Code field. - Bills are exported to the Accounts Payable (A/P) account by default and this cannot be changed regardless of whether an item is considered inventory or non-inventory. #### When exporting invoices When exporting invoices to QuickBooks Online that contain items that don't exist in QuickBooks, the following occurs: - QuickBooks automatically creates the item as a Service item - QuickBooks uses the Pricebook Code field - QuickBooks uses the Income account from ServiceTitan as the Income account - QuickBooks uses the Income account from ServiceTitan as the Expense account regardless of how the Expense account is configured in ServiceTitan #### How to handle auto-creation of items in QuickBooks Online When QuickBooks Online automatically creates items, you have to manually assign the correct Income and Expense account for each item created. To save time, set up QuickBooks Online and ServiceTitan with matching items ahead of time so items properly export to the designated Income and Expense accounts. To mitigate this: 1. Create the chargeable materials in QuickBooks Online. 2. Create equipment in QuickBooks Online. 3. Use the Import Tool in QuickBooks Online to import the items. > [!NOTE] > **Note:** You can use Pricebook to transfer information easily to the QuickBooks Online template. ### Accounting for inventory and non-inventory items Bills are automatically directed to the Accounts Payable (A/P) account by default. The impact of bill items depends on whether the items are considered inventory or non-inventory items: - Non-inventory items are not reflected on the balance sheet and instead counted as expenses and income which increases the Cost of Goods Sold (COGS). - Inventory items don't affect COGS. Instead, they're treated as inventory assets. The expense account linked to the item in the Pricebook is affected when used in an invoice. Cost recognition happens during invoicing, debiting COGS, and crediting Inventory Asset. ## Export vendor bills at the general ledger level You can choose to export bills at a GL account level. This removes the need to manually edit vendor bills and credit information in QuickBooks Online if they are automatically created. | ServiceTitan | QuickBooks Online | Notes | | --- | --- | --- | | Remittance Vendor | Vendor | | | Mailing Address | | | | Term | Terms | | | Date Billed | Bill Date | | | Vendor Document Number | Bill No. | | | Vendor Bill Link | Memo | | | General Ledger Account | Category | You can have multiple line items | | Memo | Description | | | Debit Value | Amount | | | Business Unit | Class | | If you want to export vendor bills at the GL account level, do the following: 1. Go to the navigation bar and click **Settings** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png). 2. In the side panel, click **Accounting > Journal Entries and Auto-Batching**. 3. In the *Journal Entries and Auto-Batching* screen that opens, select an Export Type of **Document - General Ledger** for Vendor Bills. 4. When finished, click **Save**. > [!NOTE] > **Note:** The Document - Pricebook Item option for Export Type is the designated setting for the existing integration. When selecting this option, QuickBooks Online automatically creates an item if it doesn't exist when exporting bills. For more, see Export bills as an item. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(176).png) ### Customer references on bill line items When you export vendor bills or vendor credits with the **Document - General Ledger** export type, each line item includes a customer reference if the bill is linked to a job with a customer in ServiceTitan. This populates the Customer column on bill line items in QuickBooks Online, so you can track costs by customer and run job costing reports directly in QBO. If a vendor bill or vendor credit is not linked to a job, the Customer field on the line items remains empty. > [!NOTE] > **Note:** Customer references are included only with the *Document - General Ledger* export type. Bills exported with the *Document - Pricebook Item* export type do not include customer references. ## Export bills with sales tax Since sales tax on bills export to QuickBooks: 1. Create a QuickBooks service item and label it **PO Sales Tax** in the Product & Services list. 2. Select the **I purchase this product/service from a vendor** option to **All** to map the item to the appropriate expense account that you choose. Sales tax will appear as an individual line item in the QuickBooks bills created upon export. ## Export bills with shipping and freight Since shipping or freight on bills do not export to QuickBooks Online: - In ServiceTitan, create a non-inventory item and add it to the purchase order prior to exporting. - Alternatively, you can enter the shipping amount on the appropriate field in the ServiceTitan purchase order, then manually adjust the bill in QuickBooks after exporting. ## Export bills with Vendor Document Number The QuickBooks Online Integration now includes the Vendor Document Number field from ServiceTitan to QuickBooks. You need to manually enter this information into the exported bills in QuickBooks Online. ## Export bills with business units Business units on bills do not export to QuickBooks Online as classes. You need to manually enter the business units as classes to the exported bills in QuickBooks Online. ## FAQ --- ### #### Can I set up a different liability GL account for a specific vendor when exporting bills to an accounting system? ServiceTitan does not allow you to set a different liability GL account for a specific vendor. The system defaults to the Accounts Payable (AP) GL account for all vendors. You must manually change the GL account for your vendor in your accounting system after the bill has been exported from ServiceTitan. #### Will material items on a purchase order display the assigned category in QuickBooks Online? No, material items from a purchase order do not display the assigned categories in QuickBooks Online. ## Want to learn more? - See [QBO Onboarding Step 1: Set up QuickBooks Online integration](/v1/docs/qbo-onboarding-step-1-set-up-quickbooks-online-integration) - See [QBO Onboarding Step 2: Set up GL accounts in QuickBooks Online](/v1/docs/qbo-onboarding-step-2-set-up-gl-accounts-in-qbo) - See [QBO Onboarding Step 7: Create classes in QuickBooks Online](/v1/docs/qbo-onboarding-step-7-create-classes-in-quickbooks-online)