--- title: "Dispatch Pro setup step 1: Run the Dispatch Pro setup check" slug: "dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check" updated: 2026-04-25T01:33:01Z published: 2026-04-25T01:33:01Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Dispatch Pro setup step 1: Run the Dispatch Pro setup check ## Overview The Dispatch Pro setup check helps you identify and troubleshoot any potential setup issues that might affect Dispatch Pro accuracy and return on investment (ROI). --- ### #### Who uses this feature - Administrators and managers - Primarily for Residential Service and Replacement business types #### Feature configuration - To get started with Dispatch Pro, review pricing and select your package [here](https://plg.servicetitan.com/dsp). You can also request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro/dispatch), or reach out to your Customer Success Manager (CSM) or Pro Account Manager (PAM). - Certain permissions are required to set up and manage Dispatch Pro. To have these enabled, please contact the account administrator on your team. For more, see the *Required permissions* section of [Dispatch Pro](/v1/docs/dispatch-pro). ## Things to know - The setup check generally takes up to 10 minutes to run. ## Run the setup check The Dispatch Pro setup check runs automatically after you click **Dispatch Pro > Turn On Dispatch Pro**. The setup check looks at the following items: - **Zones configuration:**This verifies all your zones are set up correctly. - **Job types configuration:**This verifies all your Dispatch Pro-enabled job types are set up correctly. - **Technicians configuration:**This verifies all your Dispatch Pro-enabled technicians are set up correctly. - **Booked jobs verification:** This verifies all booked jobs of Dispatch Pro-enabled types have the correct information. > [!NOTE] > **Note:** The sync![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check-image-fjk5hdx7.png)icon means the setup check is still running. It might take up to 10 minutes to complete. If you move away to a different screen, the setup check continues running in the background. If you want to run the setup check again, go to **Settings > Dispatch Pro > Settings** and click **Setup Check** from the *Dispatch Pro* dropdown at the top of the screen. ![A gif showing how to run a setup check.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check-image-o2ilra5e.gif) ## View setup check findings The setup check dropdown only displays while it's running. When it's finished running, a message pops up corresponding to the highest level warning and the dropdown clears after a few seconds. ![Image showing the warning pop-up message.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check-image-al8bwa78.png) To view setup check findings in detail, go to **Settings > Dispatch Pro > Settings** and click **Open Setup Recommendations Panel**. ![A gif showing how to view setup check findings in detail.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check-image-i7t7qz2c.gif) If the setup check findings span multiple levels of warnings (critical, serious, or others), the warning and color-coded icon on the Dispatch Pro dropdown corresponds to the highest level warning. Levels in order of highest to lowest are as follows: ![Image showing the warning and color-coded icon on the Dispatch Pro dropdown fields.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check-image-7pkfkwk8.png) If you see a **Check**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check-image-ca67opna.png)icon next to the Dispatch Pro dropdown, any recommendations are suggestions only and Dispatch Pro is live and running. If you see an **Off**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-pro-setup-step-1-run-the-dispatch-pro-setup-check-image-bey39wy9.png)icon next to the Dispatch Pro dropdown, the issues found need to be addressed before Dispatch Pro can go live. For more on setup check recommendations and warnings, see [Dispatch Pro setup step 2: Resolve issues found by the Dispatch Pro setup check](/v1/docs/dispatch-pro-setup-step-2-resolve-issues-found). ## Want to learn more? - See [Dispatch Pro setup step 2: Resolve issues found by the Dispatch Pro setup check](/v1/docs/dispatch-pro-setup-step-2-resolve-issues-found)