Problem
The final invoice total is different from the original estimate. The discrepancy is due to changes in the discounts and fees sections.
Solution
Discrepancy between original estimate amount and final invoice total
By following these steps, you can resolve discrepancies between the original estimate amount and the final invoice total.
Open the job with the discrepancy.
Review the original estimate attached to the job. Check the discounts and fees listed.
Open the invoice linked to the job. Note the discounts and fees on the invoice.
Look for any differences in the discounts and fees between the estimate and the invoice.
If the discrepancy is incorrect, adjust the discounts or fees on the invoice to match the original estimate or to reflect the correct amounts.
After making adjustments, save the invoice. Ensure the total now matches the expected amount based on the original estimate.