---
title: "What caused the discrepancy between the invoiced amount and the sold estimate amount for a project?"
slug: "discrepancy-between-invoiced-and-sold-estimate-for-project"
updated: 2026-07-20T21:40:57Z
published: 2026-07-20T21:40:57Z
canonical: "help.servicetitan.com/discrepancy-between-invoiced-and-sold-estimate-for-project"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What caused the discrepancy between the invoiced amount and the sold estimate amount for a project?

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/anvil-wrench.png) Troubleshooting **Role:** Administrator · Bookkeeper · Office Admin · Accountant**Area:** Progress Billing · Projects · Estimates · All versions

**Before you start**

You need **Edit invoice** and **Edit estimate** permissions to edit invoices and add estimates to projects in ServiceTitan. If you don't have them, contact your admin.

## **What you're seeing**

On a project, the invoiced amount is lower than the sold estimate amount. The estimate total also doesn't appear on the contract summary, so the project looks like it's billed for less than it was sold for.

## **Why this happens**

There are 2 common reasons.

**Reason 1**

**The estimate was never fully linked to the project.** Because the estimate isn't attached, its total doesn't roll up into the contract summary. The sold estimate is the direct input that populates a project's contract summary; if it isn't attached, the project shows no contract value and can appear overbilled.

**Reason 2**

**The pricing on the job was changed after the estimate was sold.** An employee changed the pricing on the job generated from the sold estimate, so the invoiced amount no longer matches the estimate.

## **How to fix it**

Run these checks in order. Most issues are resolved by Check 1.

### **1****Link the estimate to the project**

Use this if the estimate total isn't showing on the contract summary.

1. Find the project where the issue occurred.
2. Go to the **Estimates** tab of the project, then find and click the estimate.
3. Click **Actions** > **Add To Project**.

![Reviewing the invoiced amount against the sold estimate on a project](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/what-caused-the-discrepancy-between-the-invoiced-amount-and-the-sold-estimate-amount-for-a-project-image-cqsncpms.png)
4. Refresh your screen to see the updated contract summary.

> [!NOTE]
> **✓ Done ·** The estimate total now appears on the contract summary, reflecting the sold estimate amount.

### **2****If the invoiced amount is still wrong, correct the invoice**

Use this if the estimate is linked but the invoiced amount still doesn't match.

1. Find the project and click the **Financials** tab.
2. Review the invoiced amount against the sold estimate to confirm what's incorrect.
3. To add a new invoice, click **Actions** > **Add invoice** and enter the correct amount. You can also edit the original invoice instead.

> [!NOTE]
> **✓ Done ·** The invoiced amount matches the correct total for the project.

## **Still not working?**

Contact ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask) with:

- The project number and the estimate number involved
- The sold estimate amount and the invoiced amount you're seeing
- Whether the estimate appears in the project's Estimates tab
- Which checks from this article you already tried

## **Want to learn more?**

[**Add an estimate to a project ›**](https://help.servicetitan.com/docs/estimate-workflows-in-servicetitan-and-servicetitan-mobile#add-an-estimate-to-a-project) How to attach a sold estimate so its total rolls up into the project's contract summary.

[**Edit an invoice ›**](https://help.servicetitan.com/docs/edit-an-invoice) How to adjust invoice line items and amounts on a project.