---
title: "How to Correct a Mistakenly Paid Invoice by a Different Customer"
slug: "correct-a-mistakenly-paid-invoice-by-a-different-customer"
updated: 2026-03-11T15:16:48Z
published: 2026-03-11T15:16:48Z
---

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# How to Correct a Mistakenly Paid Invoice by a Different Customer

## Problem

Your customer mistakenly paid for a different customer's invoice (invoice B) instead of their own invoice (invoice A).

## Solution

1. Go to the invoice (invoice A) for which the payment was intended.
2. On the invoice screen, click **Collect and apply the payment**.
3. Select the exact payment type mistakenly collected.
4. Edit the amount to the same amount mistakenly applied.
5. Click the down arrow on the **Charge** option and select **Save without charging**.
6. Go to the invoice (invoice B) to which payment was mistakenly applied.
7. On invoice B, click **Add an adjustment invoice**.
8. Add a negative payment to offset the mistakenly added payment.