---
title: "Clock technicians in and out from the Dispatch Board"
slug: "clock-technicians-in-and-out-from-the-dispatch-board"
updated: 2026-05-26T23:14:34Z
published: 2026-05-26T23:14:34Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clock technicians in and out from the Dispatch Board

## Overview

Technician Clock In/Out automatically tracks timesheet hours so work hours are logged accurately. You can also manually clock technicians in and out from the Dispatch Board.

---

### 

#### Who uses this feature

- Office employees
- Applies to all business types

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

- Technicians are automatically clocked in based on:
  - If first drive time is paid, dispatch to first appointment of the day.
  - Arrival at first appointment of the day.
  - First paid non-job timesheet event of the day.
- Technicians are automatically clocked out based on whichever occurs last during a workday:
  - Completion of the last appointment of the day.
  - Completion of a paid non-job event.
- When you clock in a technician, all idle time before their first paid timesheet event is unpaid, regardless of your idle time settings. The exception is if you [enable Simple Clock I/O](/v1/docs/enable-simple-clock-io) when *all* idle time is paid.
- You can't clock out a technician while they're working a job.

## Clock in a technician

1. Go to the navigation bar and click **Dispatch**. The Dispatch Board opens.
2. Click the profile picture of the technician you want to clock in. From the dropdown, select **Clock In/Out**.![Cursor clicking the profile picture of the technician to clock in, then from the dropdown, selecting Clock In/Out.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clock-technicians-in-and-out-from-the-dispatch-board-image-i4iqd2p9.png)
3. Enter the technician's clock-in time.![Image showing how to enter technicians clock-in time.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clock-technicians-in-and-out-from-the-dispatch-board-image-yz2d2npf.png)
4. Click **Save**.

## Clock out a technician

1. Go to the navigation bar and click **Dispatch**. The Dispatch Board opens.
2. Click the profile picture of the technician you want to clock in. From the dropdown, select **Clock In/Out**.
3. Enter the technician's clock-out time.![Image showing how to enter technician's clock-out time.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clock-technicians-in-and-out-from-the-dispatch-board-image-4k6overf.png)
4. Click **Save**.

## Action canceled messages

The clock-in time must be *before* the technician's first job or non-job event of the day, and the clock-out time must be *after* the technician's last job or non-job event of the day. If you enter a time outside of that range, an alert appears and the action is canceled.

![Image showing the action canceled message.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clock-technicians-in-and-out-from-the-dispatch-board-image-6yajxmdf.png)

## FAQ

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### 

#### Can you have multiple Clock-Ins or Clock-Outs for the same day on the Dispatch Board when Simple Clock-In/Clock-Out isn't used?

No, if you try to clock in a technician who has previously been clocked in that day, you're only able to change the clock-in or clock-out times.

> [!NOTE]
> **Note:** The technician can clock back in on ServiceTitan Mobile. If the technician clocks back in, it will revert to their original start time for the day. If you manually add a temporary clock-out (Temp C/O) timesheet code, it will still revert to the original clock-in of the day if the technician clocks in from ServiceTitan Mobile. When the technician clocks back out, a Temp C/O timesheet code is automatically added to the non-job timesheet.

## Want to learn more?

- Visit ServiceTitan Academy and enroll in [Tracking Technician Timesheets](https://servicetitan.docebosaas.com/academy/learn/courses/340/Timekeeping-for-Technicians)
- See [Edit technician timesheets](/v1/docs/edit-technician-timesheets)