---
title: "How can I check if my JB360 Warranties connection is still working?"
slug: "check-if-my-jb360-warranties-connection-is-still-working"
tags: ["Role - Admin", "Focus - Service Replacement", "Focus - Construction", "Type - Residential", "Type - Commercial", "Area - Leads and Integrations"]
updated: 2026-10-16T01:25:31Z
published: 2026-10-16T01:25:31Z
canonical: "help.servicetitan.com/check-if-my-jb360-warranties-connection-is-still-working"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I check if my JB360 Warranties connection is still working?

## Problem

You can't see the API integrations page in ServiceTitan Settings. You also want to check to see if the JB360 Warranties connection is still set up properly.

## Solution

### Make sure you have the appropriate permissions

In order to obtain setup options for integrations, make sure you have the following permissions enabled:

- Generate API Application Key
- Manage API Application Access

If you require these permissions, contact an administrator on your team.

### Check the JB360 Warranties connection status

1. Go to **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A26%3A37Z&se=2026-11-12T10%3A26%3A37Z&sr=c&sp=r&sig=jvMS0y0k4JYjSitgQfhCNMoeBT9EM5pqHqSbveaLgKQ%3D) in the top toolbar.
2. Go to **Integrations > API Application Access**.
3. Look for **JB360 Warranties** connection in the *App Name* column.
4. Ensure the **Enable Access** toggle is still turned on.