---
title: "Can I download a list of all my customers and their email addresses for customers with an active membership?"
slug: "can-i-download-a-list-of-all-my-customers-and-their-email-ad"
tags: ["Area - Customer and Location", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Type - Commercial", "Type - Residential"]
updated: 2026-07-11T00:03:34Z
published: 2026-07-11T00:03:34Z
canonical: "help.servicetitan.com/can-i-download-a-list-of-all-my-customers-and-their-email-ad"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I download a list of all my customers and their email addresses for customers with an active membership?

## Problem

You want to send marketing emails to customers with active memberships. You do not have Marketing Pro. You need to download customer data with email addresses to use external email tools.

## Solution

#### Export customer list

1. Go to the navigation bar and click **Search![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/can-i-download-a-list-of-all-my-customers-and-their-email-addresses-for-customers-with-an-active-membership-image-gdu5cafb.png)**.
2. Click the **Search** dropdown and select **Customer**.
3. Click on the **Member Status** filter dropdown and select **Active**.
4. Click **Search ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/can-i-download-a-list-of-all-my-customers-and-their-email-addresses-for-customers-with-an-active-membership-image-oab1p83q.png)**.
5. Review the list of customers with active memberships.
6. Click the **Arrow** next to the *Search*.
7. Select **Export to Excel** from the dropdown menu.
8. Save the exported file to your computer.
9. Open the Excel file to access customer email addresses and use the email addresses with your preferred email marketing tool.

ServiceTitan's integrated marketing automation platform for email, SMS, direct mail, and digital ad campaigns.

**What it does:** Drives new customer acquisition and repeat revenue by automating targeted campaigns across multiple channels — all tied to actual job revenue.

**Also called:** ST Marketing, Marketing automation

**Tags:** Marketing Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)