--- title: "Add equipment to a service location without invoicing the customer" slug: "add-equipment-to-a-service-location-without-invoicing-the-customer" tags: ["Area - Customer and Location", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"] updated: 2026-04-20T11:23:13Z published: 2026-04-20T11:23:13Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Add equipment to a service location without invoicing the customer ## Overview Add equipment to a location record when a customer purchases a new piece of equipment or wants to ensure their equipment is recognized by your business. This allows you to track the equipment item, even if you didn't perform the installation. [Add equipment to a service location without invoicing the customer-Commercial Video](https://fast.wistia.net/embed/iframe/fuq8zsnimh?web_component=true&seo=true&videoFoam=false) --- ### #### Who uses this feature - Administrators - Applies to all business types ## Things to know - You can add previously installed equipment after a customer has become a member and wants a piece of equipment covered by that membership. - When you invoice a customer for an equipment item, the installed equipment is automatically added to the location record. You don't need to manually add the equipment to the service location. - After adding equipment to a location record, you can service the equipment with tasks and materials from your pricebook while on a job. For more, see [Service equipment with materials or tasks in ServiceTitan Mobile](/v1/docs/service-equipment-with-materials-or-tasks). - Added equipment only appears on location records. This is because equipment is tied to the service location where the job is performed. ## Add equipment to a location record 1. [Search for](/v1/docs/use-search-in-servicetitan) and open the location record you want to add equipment to. 2. Go to the *Equipment* section and click **Add Equipment**. ![User interface showing equipment management options with an 'Add Equipment' button highlighted.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/copy-of-forms-image-pz3obn11.png) 3. Enter the equipment information in the fields provided. For more on these fields, see the table below. 4. When finished, click **Save**. When you add an equipment record, the **Predicted Replacement Date** and **Actual Replacement Date** fields will be automatically populated. ![Table displaying equipment replacement dates and warranty information for equipment EQ2.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/copy-of-forms-image-h9e2o8et.png) ## Equipment fields Add information to these fields when adding new equipment: | **Field** | **Description** | | --- | --- | | **(Optional) Select from equipment list** | Search by code, name, or description to select an equipment item from your pricebook. When you select an equipment item from your pricebook, this field will automatically populate with the equipment name. | | **Name** | Automatically populates from your pricebook, or you can manually enter the equipment name or code. | | **Type** | Type of equipment being added. | | **Tags** | Attach tags to the equipment item. | | **Manufacturer** | Automatically populates from your pricebook, or you can manually enter manufacturer data. | | **Warranty Reserve** | Cost of service provider warranty. | | **Model** | Automatically populates from your pricebook, or you can manually enter model data. | | **Serial Number** | Enter the serial number of the equipment item. If you use QuickBooks advanced inventory, your account can be configured to track inventory by serial number. | | **Cost** | Automatically populates from your pricebook, or you can manually enter cost data. | | **Status** | Equipment can be installed or replaced. When an active piece of equipment is replaced, its status changes from installed to replaced. | | **Memo** | Allows you to leave a note on the invoice about the equipment. | | **Installed On** | Date the equipment item was installed. If you entered a replacement age for the equipment type in your pricebook, ServiceTitan will track when the item is due for a replacement. | | **Manufacturer Warranty Start** | This date defaults to the install date. You can manually adjust this date. | | **Manufacturer Warranty End** | If the Manufacturer Warranty duration is entered in your pricebook, this field automatically populates. | | **Service Provider Warranty Start** | This date defaults to the install date. You can manually adjust this date if desired. | | **Service Provider Warranty End** | If the Service Warranty duration is entered in your pricebook, the Service Provider Warranty End date automatically populates. | ## Move equipment from one location to another ### Step 1: Add the equipment item to the new location 1. [Search for](/v1/docs/use-search-in-servicetitan) and open the location record you want to add the equipment item to. 2. Go to the *Equipment* section and click **Add Equipment**. 3. Follow the steps to [Add equipment to a service location without invoicing the customer](/v1/docs/add-equipment-to-a-service-location-without-invoicing-the-customer#add-equipment-to-a-location-record). ### Step 2: Remove the equipment item from the original location 1. [Search for](/v1/docs/use-search-in-servicetitan) and open the location record with the equipment you want to remove. 2. Go to the *Equipment* section and click the row for the equipment item. 3. On the screen that opens, click **Edit** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/copy-of-forms-image-bc766xjk.png). 4. Scroll to the bottom of the screen and click **Remove**. 5. A confirmation pop-up asks you to confirm removal. Removing the equipment deactivates it from this service location. Click **Ok**.![Confirmation dialog asking to deactivate equipment with options to confirm or cancel.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/copy-of-forms-image-xu7aw8i4.png) ## Want to learn more? - Visit ServiceTitan Academy and enroll in [Editing your Pricebook](https://servicetitan.docebosaas.com/academy/learn/courses/329/Editing-Your-Pricebook-Pro) - See [Service equipment attached to a membership](/v1/docs/service-equipment-attached-to-a-membership) - See [Add equipment to your pricebook](/v1/docs/add-equipment-to-pricebook)