---
title: "Add employee to POS location to create counter sale invoices"
slug: "add-employee-to-pos-location-to-create-counter-sale-invoices"
updated: 2026-03-11T00:19:20Z
published: 2026-03-11T00:19:20Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
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# Add employee to POS location to create counter sale invoices

## Problem

You are unable to create Counter Sale Invoices from the customer screen. A window pops up with a *Location* field but it is empty.

## Solution

Employees must be added to the POS location for them to be able to create Counter Sale Invoices or POS invoices.

1. On the navigation bar, go to **Settings > Invoicing > POS Locations**.
2. Locate the POS location and click the **More** icon.
3. From the dropdown, select **Edit**.
4. On the *Edit POS Location* screen, add employees in the *Assign Users* field.
5. Click **Save**.
6. Repeat steps 2-5 for any additional POS locations.