How can I add another email address to the recipient list for the alert in ServiceTitan?

Problem

You want to add another email address to receive service follow-up alerts in ServiceTitan.

Solution

Follow the steps below to solve the issue.

Add recipient to the alert

1. Go to the top toolbar and click Settings   .

2. In the side panel, click Integrations > Alerts.

3. Find the alert you want.

4. Click Edit.

5. Add more recipients in the Recipients field. 

6. Click Save Changes to apply the new settings.