---
title: "Activate a service agreement"
slug: "activate-a-service-agreement"
updated: 2026-04-25T01:36:01Z
published: 2026-04-25T01:36:01Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activate a service agreement

## Overview

Activate a service agreement so that the scope of work can begin.

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### 

****Who uses this feature****

- Administrators, accountants, estimators, project managers, and operations managers.
- Primarily benefits Commercial Service and Replacement business types, and Residential Service and Replacement business types
- Applies to all trades

## Things to know

- Before activating a service agreement, double-check to ensure that all of the information used to create the agreement is accurate, especially the Scope of Work and Pricing steps. Activating an agreement is an irreversible action, and it is easier to edit agreement details while it is in Draft status.

## Activate a service agreement

1. Go to the ***Service Agreement*** section in the *Customer* record.
2. Find the service agreement and click **Edit** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-a-service-agreement-image-465wkvrl.png) in its **Status** column. ![Service agreements list showing statuses, summaries, and total amounts for each agreement.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-a-service-agreement-image-j82euf21.png)
3. Select the *Activated* status. ![Dropdown menu displaying various status options for document management.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-a-service-agreement-image-2qn1rk1h.png)

> [!TIP]
> **Tip:** To save the updates, click ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/activate-a-service-agreement-image-msqca234.png) at the end of the row. To delete an update, click **Delete**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-close.png).

After you activate the Service Agreement, click the **Agreement ID** to go to the Service Agreements screen and manage the activated agreement.

## Want to learn more?

- Visit ServiceTitan Academy and enroll in [Creating & Managing Service Agreements](https://servicetitan.docebosaas.com/academy/learn/courses/242/Creating-&-Managing-Service-Agreements)
- See [Change a service agreement status](/v1/docs/change-a-service-agreement-status)