---
title: "16.1 Field Mobile App Release"
slug: "16-1-16-5-field-mobile-app-release"
tags: ["Area - Field Mobile App (FMA)", "Role - Technician", "Focus - Construction", "Focus - Service Replacement", "Type - Commercial", "Type - Residential"]
updated: 2026-07-11T17:06:17Z
published: 2026-07-11T17:06:17Z
canonical: "help.servicetitan.com/16-1-16-5-field-mobile-app-release"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 16.1 Field Mobile App Release

We are committed to providing you with the best experience possible, and this set of updates delivers significant enhancements in performance and stability, ensuring a more consistent and reliable workflow in the field.

> [!NOTE]
> **Note:** These updates span the following release versions: 16.1, 16.2, 16.3, 16.4, and 16.5.

## Enhancements and Fixes

- [Android] Tap-to-Pay is back on Android—technicians can collect contactless payments and see updated totals on screen immediately after a transaction.
- [Android & iOS] The *Add Payment* screen now opens to the card *Reader* tab by default, making it easier to route customers toward the lower-fee payment option.
- [Android & iOS] Technicians now see clear, actionable error messages when Tap-to-Pay fails to start, and can identify saved cards at a glance with card issuer labels (e.g., Visa, Mastercard).
- [Android & iOS] Financing options now appear correctly across all estimates on a proposal.
- [Android] Technicians with the *View material costs* permission can now see equipment and material *Cost* and *Price* side-by-side after tapping **View Items** on the *Estimate* or *Invoice* screen. Markup is calculated automatically.
- [iOS] Technicians can now enter negative quantities when adding Pricebook items to estimates and invoices. This allows technicians to handle credits, corrections, and returns without leaving the app.
- [iOS] Items can now be added to estimates through the Opportunities workflow, including after duplicating an estimate and clearing its existing items.
- [iOS] Add-on task pricing now applies correctly when an estimate item is converted to an add-on.
- [Android] AI-generated estimate summaries now display as clean, readable text.
- [Android & iOS] Required forms can no longer be bypassed during rescheduling, and PDF forms are now correctly marked complete in the closeout flow.
- [iOS] Conditional fields display correctly from the moment a form is opened, form duplication no longer occurs, and business unit selections persist between sessions.
- [iOS] The arrival form now automatically presents when a technician arrives at a job.
- [Android & iOS] Dispatch, Arrive, and other job action buttons now work as expected across all job states, including jobs scheduled for prior days.
- [Android] Technicians can now view and select from the full list of customer locations when booking a job.
- [iOS] Field Pro recording sessions tied to inactive jobs can now be stopped correctly.
- [Android & iOS] Photos, videos, and other job media now upload and persist reliably, even when the device goes offline during or after upload.
- [Android & iOS] Field Pro and SalesPro recordings now save and run without interruption.
- [Android & iOS] Location tracking is now consistent across both platforms, with smarter GPS precision management that extends battery life during long job sessions.
- [Android] Pricebook load times and background data usage have been optimized for a faster, more responsive experience.
- [Android & iOS] Stability improvements across camera and photo capture, Pricebook browsing, Timesheets, forms, and general navigation.
- [Android & iOS] Buttons throughout the app—including invoice and estimate line item actions, back navigation, and the payment error dialog—now display and respond correctly in all contexts.
- [iOS] Display inconsistencies have been corrected, including the Timesheet layout, scorecard NPS labels, and the Equipment System tab appearing for accounts where the feature is not enabled.
- [iOS] Technicians can now complete barcode and serial number scans without the lookup getting stuck.

Integration with third-party financing partners (e.g., GreenSky, Wisetack) that lets customers apply for financing on large jobs.

**What it does:** Increases average ticket size and close rates by removing price barriers for customers who can't pay upfront.

**Also called:** Customer financing, Payment plans

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

**a.k.a.** Customer Financing