---
title: "Why technicians can’t change business units when booking jobs through ServiceTitan Mobile?"
slug: "why-technicians-cant-change-business-units-booking-jobs-servicetitan-mobile"
updated: 2026-10-15T01:30:39Z
published: 2026-10-15T01:30:39Z
canonical: "help.servicetitan.com/why-technicians-cant-change-business-units-booking-jobs-servicetitan-mobile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why technicians can’t change business units when booking jobs through ServiceTitan Mobile?

## Problem

Technicians are unable to change business units after booking jobs through the mobile app. This happens because they have assigned business units.

## Solution

Technicians should be able to change business units when booking jobs through the mobile app.

### Delete your business unit

> [!NOTE]
> **Note:** Technicians can book jobs only from their listed business units.

1. In ServiceTitan, go to the navigation bar and click **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-technicians-cant-change-business-units-when-booking-jobs-through-servicetitan-mobile-image-bi18aqci.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A34Z&se=2026-10-31T03%3A40%3A34Z&sr=c&sp=r&sig=eTy3HyEqT5pezXefq6gs5L6ueDUEXfJHroROVLrkdLU%3D)**.
2. In the side panel, click **People > Technicians**.
3. Find the technician you want to edit and click **Edit**.
4. Look for the **Business Unit** field.
5. Delete the business unit that is currently assigned to the technician.

> [!NOTE]
> **Note:** You can filter the Dispatch Board by business unit and view only technicians associated with the business unit. This also limits Pricebook access to categories assigned to that business unit.
6. Save your changes.

> [!TIP]
> **Tip:** You need to test this with a technician to ensure the problem is resolved.

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)