Why does the scanned paperwork disappear from certain customer profiles the next day?
- Updated on Mar 27, 2026
- Published on Mar 17, 2026
Prev Next Problem
Scanned paperwork is not visible in certain customer profiles the next day.
Solution
Check the customer profile
Open the customer profile where you uploaded the scanned paperwork.
Go to the Attachment section of the profile.
Click to move to the next page. Your scanned paperwork should be there. 
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