---
title: "Why can't an employee see the time clock option?"
slug: "why-cant-an-employee-see-the-time-clock-option"
updated: 2026-10-15T01:05:41Z
published: 2026-10-15T01:05:41Z
canonical: "help.servicetitan.com/why-cant-an-employee-see-the-time-clock-option"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can't an employee see the time clock option?

## Problem

The time clock option is not visible for an employee.

## Solution

### Assign permissions

1. Ask an Admin user to sign in to ServiceTitan.
2. Go to **Settings**.
3. Use the search bar in **Settings** to search for *Employees*.
4. Open the **Employee** page. Select **Edit** on the profile that cannot see the time clock.
5. Click the *Permissions* section.
6. Look for the permission labeled *View employee time tracking and edit page*.
7. Check the box to enable the permission. This gives the employee access to the Time Clock so that they can clock in and out. This also gives the employee access to their pay stubs.
8. Click **Save Changes** at the bottom of the page.

After these steps, the employee should see the time clock option in their account.

> [!NOTE]
> **Note:** They may need to refresh the page for the changes to be visible.