---
title: "Why can’t I select a vendor when adding materials to Pricebook?"
slug: "why-can-t-i-select-a-vendor-when-adding-materials-to-pricebook"
updated: 2026-10-15T01:15:33Z
published: 2026-10-15T01:15:33Z
canonical: "help.servicetitan.com/why-can-t-i-select-a-vendor-when-adding-materials-to-pricebook"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I select a vendor when adding materials to Pricebook?

## Problem

You can't add materials to Pricebook because vendors are either missing or appear but you can't choose them as the Primary vendor.

## Solution

Pricebook requires a vendor to be active before it can be assigned as the material's primary vendor.

### Activate and select a primary vendor

1. Go to the navigation bar and click **Pricebook**.
2. In the side panel, click **Materials**.
3. Click **+Add Material**.
4. In the *Replenishment vendor section*, click **Show/Hide Inactive Vendors.** ![Interface for adding materials, highlighting the option to show or hide inactive vendors.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-cant-i-select-a-vendor-when-adding-materials-to-pricebook-image-1gg45uwf.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A41Z&se=2026-10-31T03%3A38%3A41Z&sr=c&sp=r&sig=l5VXtSyODbB5JP3lxLWgGqT4nm8L2c2eEdF8f%2FTGY8U%3D)
5. Click the **Active** checkbox next to the vendor name. ![User selects the primary vendor option in a vendor management interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-cant-i-select-a-vendor-when-adding-materials-to-pricebook-image-p6pmi7g3.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A41Z&se=2026-10-31T03%3A38%3A41Z&sr=c&sp=r&sig=l5VXtSyODbB5JP3lxLWgGqT4nm8L2c2eEdF8f%2FTGY8U%3D)
6. After marking the vendor as *Active*, select it as the **Primary** vendor.

> [!NOTE]
> **Note:** If only one vendor is active, it will be automatically selected as the Primary vendor.
7. When finished adding the material details, click **Save**.

### Enable replenishment vendor

If vendors are missing from the list entirely:

1. Go to the top toolbar and click **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A41Z&se=2026-10-31T03%3A38%3A41Z&sr=c&sp=r&sig=l5VXtSyODbB5JP3lxLWgGqT4nm8L2c2eEdF8f%2FTGY8U%3D).
2. From the side menu, select **Purchasing** or **Inventory** > **Vendors**.
3. On the *Vendors* screen that opens, select the vendor you want to edit.

> [!TIP]
> **Tip:** Use the Search field to find the vendor you want.
4. On the vendor profile screen that opens, click **Edit**. ![Vendor management interface displaying active vendors and options to edit details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-cant-i-select-a-vendor-when-adding-materials-to-pricebook-image-nw3t01ha.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A41Z&se=2026-10-31T03%3A38%3A41Z&sr=c&sp=r&sig=l5VXtSyODbB5JP3lxLWgGqT4nm8L2c2eEdF8f%2FTGY8U%3D)
5. In the *Vendor Details* section, select the **Replenishment Vendor** option ![Editing vendor details for Cooper Supplies, highlighting the replenishment vendor option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-cant-i-select-a-vendor-when-adding-materials-to-pricebook-image-i2h2t8c8.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A38%3A41Z&se=2026-10-31T03%3A38%3A41Z&sr=c&sp=r&sig=l5VXtSyODbB5JP3lxLWgGqT4nm8L2c2eEdF8f%2FTGY8U%3D)
6. When finished, click **Save**.

The vendor should now appear as an option in the vendor list.

For more, see [Set up vendor list and primary vendor for pricebook items](/construction/docs/set-up-vendor-list-and-primary-vendor-for-pricebook-items-4).