---
title: "Why can’t I create a bill with negative credit for export to Intacct?"
slug: "why-can-t-i-create-a-bill-with-negative-credit-for-export-to-intacct"
updated: 2026-10-15T00:19:51Z
published: 2026-10-15T00:19:51Z
canonical: "help.servicetitan.com/why-can-t-i-create-a-bill-with-negative-credit-for-export-to-intacct"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I create a bill with negative credit for export to Intacct?

## Problem

You tried to create a bill with a negative credit for Intacct, but the system blocked it due to a restriction on negative item quantities.

## Solution

### Apply negative credit on a bill for Intacct export

1. Created the PO with the item listed at a quantity of *1* and a value of *$1.00*.
2. Mark the PO as *Sent*, then mark it as *Received*.
3. Create the bill for the PO.
4. On the bill, manually adjust the Quantity Billed to *-1*.
5. Updated the *Unit Cost* to reflect the actual negative credit amount intended for export to Intacct.