---
title: "Why can’t a technician see the Forms tab in ServiceTitan Mobile?"
slug: "why-can-t-a-technician-see-the-forms-tab-in-servicetitan-mobile"
updated: 2026-10-15T00:41:45Z
published: 2026-10-15T00:41:45Z
canonical: "help.servicetitan.com/why-can-t-a-technician-see-the-forms-tab-in-servicetitan-mobile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t a technician see the Forms tab in ServiceTitan Mobile?

## Problem

The technician can't see the *Forms* tab on the mobile dashboard. Other sales representatives can see it anytime. This is a permission issue.

## Solution

### Enable the technician permission

1. In ServiceTitan, go to the top toolbar and click **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A42Z&se=2026-10-31T03%3A39%3A42Z&sr=c&sp=r&sig=cNo%2FTnX4RxCBlMIWJkNj73kgcXTwT82m4jYmUAB7Zdc%3D).
2. In the side panel, click **People > Technicians**.
3. Find the technician's profile and click **Edit**.
4. Select the **Permissions** tab.
5. Check if the *View Forms* permission is enabled for the technician.
6. Save the changes.
7. Confirm with the technician if they can now see the Forms tab in ServiceTitan Mobile.