---
title: "Why am I receiving email alerts for all completed forms, even though I have not set up alerts for some of them?"
slug: "why-am-i-receiving-email-alerts-for-all-completed-forms"
updated: 2026-10-15T00:41:22Z
published: 2026-10-15T00:41:22Z
canonical: "help.servicetitan.com/why-am-i-receiving-email-alerts-for-all-completed-forms"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I receiving email alerts for all completed forms, even though I have not set up alerts for some of them?

## Problem

You are receiving email alerts for all completed forms in ServiceTitan. This happens even for forms that don't have specific alerts set up.

## Solution

Follow the steps below to solve the issue.

### Check the alert setup

1. Go to the top toolbar and click **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A36Z&se=2026-10-31T03%3A37%3A36Z&sr=c&sp=r&sig=wjtjbr73aV4h5mXRDgI0Oxm7TT1Fb%2BPVidscOof7d30%3D).
2. In the side panel, click **Integrations > Alerts**.
3. Check the *Completed Form* type that doesn't have a form assigned in the *Settings* column of the alerts list.
4. Click the alert without an assigned form.
5. Assign a specific form to this alert. ![Form alert settings for completed safety checklist delivery via email or SMS.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-am-i-receiving-email-alerts-for-all-completed-forms-even-though-i-have-not-set-up-alerts-for-some-of-them-image-6j70lfa0.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A36Z&se=2026-10-31T03%3A37%3A36Z&sr=c&sp=r&sig=wjtjbr73aV4h5mXRDgI0Oxm7TT1Fb%2BPVidscOof7d30%3D)
6. Save the changes.
7. Repeat steps 5-7 for any other alerts without assigned forms.
8. Check your email notifications after some forms have been completed to confirm the issue is resolved.