---
title: "What is the process for locating and exporting a report of unassigned jobs in ServiceTitan?"
slug: "what-is-the-process-for-locating-and-exporting-a-report-of-unassigned-jobs-in-se"
updated: 2026-10-15T01:23:13Z
published: 2026-10-15T01:23:13Z
canonical: "help.servicetitan.com/what-is-the-process-for-locating-and-exporting-a-report-of-unassigned-jobs-in-se"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the process for locating and exporting a report of unassigned jobs in ServiceTitan?

## Introduction

Learn how to view unassigned jobs in ServiceTitan and export them to a spreadsheet. Filter the spreadsheet to see these jobs.

## Problem

You need to locate unassigned jobs and export these jobs to a spreadsheet.

## Solution

### Workflow Summary

Locate unassigned jobs on the Dispatch Board using the Unassigned tab in the Jobs Tray. Create a custom report to view jobs that aren't assigned to technicians.

### Locate unassigned jobs from the Dispatch Board

1. Go to the navigation bar and click **Dispatch**.
2. Click the dropdown and select **Daily** or **Weekly**, depending on what view of the Dispatch Board you want to see.
3. Scroll to the Jobs Tray and click the **Unassgined** tab. This shows all unassigned jobs for the selected day or week.

### Create a custom report for unassigned jobs

1. Go to the navigation bar and click **Reports**.
2. Click **Create Report**.
3. On the *Report Builder* screen that opens, select the following information:
  1. **Choose report type:** Jobs
  2. **Select a report template:** Jobs
  3. **Columns to be displayed in the report:** Assigned Technicians

> **Note:** Add the Assigned Technicians column as an addition to the default selected columns.
4. Click **Next**.
5. Enter a **Name** and **Category** for the report, then click **Save**.
6. On the report that opens
  1. Click the **From - To** dropdown and select a date range.
  2. Click **Filter** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/what-is-the-process-for-locating-and-exporting-a-report-of-unassigned-jobs-in-servicetitan-image-4ohl4xmb.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A48%3A58Z&se=2026-10-31T04%3A48%3A58Z&sr=c&sp=r&sig=mCznISS7eNmlqAVvGBcP7D38orNVL6CobKVKRhSTKbo%3D) next to the *Assigned Technicians* column, select *Is Empty*, then click **Filter**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/what-is-the-process-for-locating-and-exporting-a-report-of-unassigned-jobs-in-servicetitan-image-3ylm1fet.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A48%3A58Z&se=2026-10-31T04%3A48%3A58Z&sr=c&sp=r&sig=mCznISS7eNmlqAVvGBcP7D38orNVL6CobKVKRhSTKbo%3D)
  3. Click **Run Report**.

After you run the report, you can click **Export** to save it as a spreadsheet if needed.

> **Note:** The *Allow exporting search results* permission is required to use this feature. Please contact the account administrator on your team.

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)