--- title: "What is the process for generating a report that shows customer credits in ServiceTitan?" slug: "what-is-the-process-for-generating-a-report-that-shows-customer-credits-in-servi" updated: 2026-10-15T01:23:34Z published: 2026-10-15T01:23:34Z canonical: "help.servicetitan.com/what-is-the-process-for-generating-a-report-that-shows-customer-credits-in-servi" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # What is the process for generating a report that shows customer credits in ServiceTitan? ## Introduction To generate a report for customer credits in ServiceTitan, go to the **Reports** tab and search for the AR Transactions By Customer report. Click **Edit Columns**, search for the *Credit* column, and add it to your report. Save your changes and run the report to view customer credits. ## Problem You need a report for customer credits. ## Solution ### Use Reporting 1. Go to the **Reports** in the main navigation menu. 2. Search for and open the *AR Transactions By Customer* report. 3. Click **Edit Columns**. 4. Search for the **Credit** column. 5. Add the Credit column to your report. 6. **Save** your changes. 7. Run the report to see customer credits.